Greenwich Train Station

Booking hall

Booking Hall- Available during staffing hours. This toilet is stoma friendly.

This is a category B1 station. Step free access to platform 1 via ramp. Step free access to platform 2 via station entrance. Step free interchange via DLR lift to/from DLR subway. For stepped access between platforms go via station subway.

Accessible taxis are available to book

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. There are no staff on the trains that call at this station that can assist. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Public telephones are not wheelchair accessible

in booking hall

newspapers

Café and Selecta vending machines

Booking Hall - Available during staffing hours

Unheated seating area in booking hall only available when staff are present

Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

On platform

Sheltered: Yes
Spaces: 6
Type: Stands
Location:

On Platform 2  - Turn right after exiting booking hall.

You may leave your cycle in the rack provided however you do so at your own risk.

A dedicated bay for shared e-bikes, such as Lime or Forest, is available at this station. Please park within the bay and follow your operator’s guidance.

• Towards Charlton: Bus stop N on Greenwich High Road (what 3 words: slices.renew.spared).
• Towards New Cross / London Bridge: Bus stop P on Greenwich High Road (what 3 words: suffice.cage.voter).

A map of onward bus services is available to download or print.

Further information on nearby bus services can be found on the Transport for London website.

Information about nearby onward travel options – including Underground, Overground, Trams and bike hire – is available on the Transport for London website.