Great Yarmouth Train Station

Address

Great Yarmouth station
Acle New Road
Great Yarmouth
NR30 1SD

Station staff availability

Station staff availability
Mon - Fri	06:50-17:10
Sat	06:50-17:10
Sun	08:00-16:00

For full accessibility information at Great Yarmouth, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:50-17:10
Sat:	06:50-17:10
Sun:	08:00-16:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster.

Staff help
Staff Help Available	Yes	Mon - Fri: 6:50 AM to 5:10 PM Sat: 6:50 AM to 5:10 PM Sun: 8:00 AM to 4:00 PM Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By speaking with a member of station staff By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Colombia Rose café / snack bar Free water refill point located on the station concourse
Telephones	Yes
Toilets	Yes	The male and the female toilets are located on the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 06:30 - 17:10Saturday 06:30 - 17:10Sunday 08:15 - 16:00
CCTV	Yes
Atm Machine	No
Shops	No
Waiting Room	No	The waiting room is located on the station concourse.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points can be found at the following location(s): Platform 2 - Between the main entrance and the waiting shelter, fixed to the platform-facing wall of the station building Platform 3 - Next to the mural at the end of the platform, fixed to the brick wall
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 28 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/great-yarmouth-stn-g-anglia/ Accessible Car Park Equipment: Yes Accessible Spaces: 2	Daily Charge: £5.00 Weekly Charge: £19.90 Monthly Charge: £79.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 71 Type: Stands,Racks Location: There are 18 cycle stands next to the taxi rank at the front of the station, and a further 4 cycle stands are next to the side entrance. In addition, 27 cycle parking spaces can be located at the end of the now-disused platform, closest to the station building, which is accessed from Platform 2.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 71
Type: Stands,Racks
Location:

There are 18 cycle stands next to the taxi rank at the front of the station, and a further 4 cycle stands are next to the side entrance. In addition, 27 cycle parking spaces can be located at the end of the now-disused platform, closest to the station building, which is accessed from Platform 2.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services pick up and drop off at the bus stops on the station forecourt.
Bus Service	Yes	Great Yarmouth is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Great Yarmouth.pdf) to see the PlusBus map.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	GYM
Staffing Level	partTime

Live departures & arrivals for Great Yarmouth

Departures

Arrivals

Live departures for Great Yarmouth
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:17	Norwich via Acle Platform 3	3	On time	n/a
10:17	Norwich via Acle Platform 3	3	On time	n/a
11:17	Norwich via Acle Platform 3	3	On time	n/a

Live arrivals at Great Yarmouth
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
10:09	Norwich Platform 3	3	On time	n/a
11:07	Norwich Platform 3	3	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.