Gravesend Train Station

Address

Gravesend station
Rathmore Road
Gravesend
DA11 0HP

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Gravesend, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:45-20:00
Sat:	05:45-20:00
Sun:	06:45-20:00

0 Station updates

Station details

The lift to and from platform 1 is currently out of order. Step-free access is available via the entrance to platform 0.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Counters can be raised or lowered to suit all customers
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	in the booking hall on Platform 0 entrance.
Accessible Toilets	Yes	platform 0&2- Available during staffing hours. This toilet is stoma friendly.
Step Free Access	Yes	Category A. This station has step free access to all platforms - Direct step free access to Platform 0 for services towards London via the main entrance on Rathmore Road. Direct step free access to Platform 2 for services away from London via the side entrance on Clive Road. Direct step free access to Platform 1 from Platform 0. All platforms and interchange via lifts or steps from the station overbridge.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available to book

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Helpline Contact	Yes	0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Accessible Public Telephones	Yes	Public telephones are not wheelchair accessible

Station facilities

Baby Change	Yes	Platform 2- Available during staffing hours
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	newspapers
Station Buffet	Yes	Coffee shop platform 0 and Selecta vending machines on platform 0 & 2
Toilets	Yes	Platform 0 & 2- Available during staffing hours
CCTV	Yes
Atm Machine	No
Telephones	No
Waiting Room	No	Heated waiting room on platform 0 Only available when staff present

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On way in to access trains from both sides of station

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points	Yes	On platform
Lost Property Contact Available	No
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking Spaces: 94 Notes: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 Car Parking Contact Available: No Phone number: 0330 333 9232 Website: https://www.nationalrail.co.uk/ Note: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 Accessible Car Park Equipment: No Accessible Spaces: 5 Accessible Spaces Note: Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.	Daily Charge: £7.90 Weekly Charge: £35.10 Monthly Charge: £123.20

Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 94
Notes:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Accessible Car Park Equipment: No
Accessible Spaces: 5
Accessible Spaces Note:

Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.

Daily Charge: £7.90
Weekly Charge: £35.10
Monthly Charge: £123.20

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 280 Type: Lockers,Racks Location: both sides of station Note: There is a secure cycle hub on platform 0. You may leave your cycle in the rack provided however you do so at your own risk.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 280
Type: Lockers,Racks
Location:

both sides of station

Note:

There is a secure cycle hub on platform 0. You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Bus stop in Clive Road (what 3 words: emerge.voted.ridge)
Taxi Rank	Yes	side of station in Roathmoor Road
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	SE
Station Code	GRV
Staffing Level	Full Time

Live departures & arrivals for Gravesend

Departures

Arrivals

Live departures for Gravesend
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:29	West Hampstead Thameslink Platform 1	1	On time	n/a
07:33	London Charing Cross via Sidcup Platform 0	0	On time
07:41	London St Pancras (Intl) Platform 1	1	On time	n/a
07:44	Ramsgate Platform 2	2	On time	n/a
07:47	Rainham (Kent) Platform 2	2	07:49 2 mins late	n/a
07:49	London Victoria via Bexleyheath Platform 0	0	On time	n/a
07:57	London Charing Cross via Sidcup Platform 1	1	On time
08:00	West Hampstead Thameslink Platform 1	1	On time	n/a
08:03	London Charing Cross via Sidcup Platform 0	0	On time
08:12	London St Pancras (Intl) Platform 1	1	On time	n/a

Live arrivals at Gravesend
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:29	Rainham (Kent) Platform 1	1	On time	n/a
07:38	London Victoria Platform 0	0	On time	n/a
07:40	Broadstairs Platform 1	1	On time	n/a
07:43	London St Pancras (Intl) Platform 2	2	On time	n/a
07:46	West Hampstead Thameslink Platform 2	2	07:48 2 mins late	n/a
07:54	London Charing Cross Platform 0	0	On time
07:56	Strood Platform 1	1	On time
07:59	Rainham (Kent) Platform 1	1	On time	n/a
08:08	London Victoria Platform 0	0	On time
08:11	Broadstairs Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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