Ticket buying & collection
On way in to access trains from both sides of station
This station has Secure station accreditation - For more information contact 0345 322 7021
Coffee shop platform 0 and Selecta vending machines on platform 0 & 2
Platform 0 & 2- Available during staffing hours
Heated waiting room on platform 0 Only available when staff present
Station Car Park
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
both sides of station
Bus stop in Clive Road (what 3 words: emerge.voted.ridge)
side of station in Roathmoor Road
Information to plan your onward journey is available in a printable format here
Counters can be raised or lowered to suit all customers
Public telephones are not wheelchair accessible
platform 0&2- Available during staffing hours
Category A. This station has step free access to all platforms - Direct step free access to Platform 0 for services towards London via the main entrance on Rathmore Road. Direct step free access to Platform 2 for services away from London via the side entrance on Clive Road. Direct step free access to Platform 1 from Platform 0. All platforms and interchange via lifts or steps from the station overbridge.
Accessible taxis are available to book
in the booking hall on Platform 0 entrance.
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
The information in this document was generated 2/23/2024 5:18:48 PM