Glasgow Queen Street Train Station

Address

Glasgow Queen Street station
North Hanover Street
George Square
G1 2AF

Station staff availability

Station staff availability
Mon	05:00-00:00
Tue	05:00-00:00
Wed	05:00-00:00
Thu	05:00-00:00
Fri	05:00-00:00
Sat	05:00-00:00
Sun	07:30-00:00

For full accessibility information at Glasgow Queen Street, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:10-23:55
Sat:	05:10-23:55
Sun:	07:10-23:55

0 Station updates

Station details

Please note the ScotRail Glasgow station bus link cannot serve its normal bus stop at Glasgow Queen Street station from Monday 12 January until Sunday 19 April 2026. For further information, including alternative travel options, please check here.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	There is a Changing Places Toilet available within the station.
Step Free Access	Yes	This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse. Please take care when boarding/alighting the train at all platforms at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	M&S Convenience Store
Telephones	Yes
Toilets	Yes	The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme
CCTV	Yes
Atm Machine	No
Station Buffet	No
Station Buffet Note: Mobile coffee van GREGGS Bakery
Waiting Room	No	Inside the station next to the ticket office

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Travel shop located on the main concourse of the station, near the Dundas Street entrance/exit.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03301 092 833 Website: https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
Ticket Gate	Yes
Customer Services		customer.relations@scotrail.co.uk
Customer Help Points	Yes	Passenger Assistance Meeting Points. For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage. Please make yourself known to the station staff when you arrive. Information Desk Located in front of and next to the electronic ticket gates on the main concourse when you enter the station. For Low Level services from Platform 8 & 9 please make your way directly to your departure platform. Platform 8 By the help point. Platform 9 By the help point.
Lost Property Contact Available	No
Customer Services: customer.relations@scotrail.co.uk

Car parking

Car parking	Yes
Name: Station Car Park Operator: Spaces: 0 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No

Cycling

Bicycle Storage
Cycle Storage CCTV	Yes
Cycle Storage Availability	No

Other transport

Location for Rail Replacement Services	Yes	Please click on the link below for the exact bus pick up location:- Cathedral St - Bus stop on railway bridge
Taxi Rank	Yes	visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service	Yes	For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours) The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street
Tube, Overground and Tram links	Yes	Interchange station for SPT Subway

General information

Station Operator	SR
Station Code	GLQ
Staffing Level	Full Time

Live departures & arrivals for Glasgow Queen Street

Departures

Arrivals

Live departures for Glasgow Queen Street
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:27	Airdrie Platform 9	9	09:32 5 mins late	n/a
09:30	Edinburgh via Falkirk High Platform 4	4	09:31 1 min late	n/a
09:32	Springburn Platform 9	9	09:37 5 mins late	n/a
09:33	Helensburgh Central Platform 8	8	On time	n/a
09:39	Milngavie Platform 8	8	On time	n/a
09:40	Edinburgh Platform 9	9	09:41 1 min late	n/a
09:41	Aberdeen Platform 2	2	On time	n/a
09:43	Balloch via Singer Platform 8	8	On time	n/a
09:45	Edinburgh via Falkirk High		On time	n/a
09:51	Alloa		On time	n/a

Live arrivals at Glasgow Queen Street
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:27	Balloch Platform 9	9	09:32 5 mins late	n/a
09:28	Anniesland Platform 6	6	09:29 1 min late	n/a
09:30	Milngavie Platform 9	9	09:36 6 mins late	n/a
09:31	Falkirk Grahamston Platform 1	1	On time	n/a
09:31	Edinburgh Platform 8	8	On time	n/a
09:34	Alloa Platform 7	7	On time	n/a
09:38	Edinburgh Platform 4	4	On time	n/a
09:38	Springburn Platform 8	8	On time	n/a
09:39	Helensburgh Central Platform 9	9	09:40 1 min late	n/a
09:42	Airdrie Platform 8	8	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.