Galashiels Train Station

Address

Galashiels station
Ladhope Vale
Galashiels
TD1 1BP

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Station staff availability

Staff Help Available Note:

Assistance is provided by on-train staff for boarding / alighting for passengers already on platform

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Accessible Ticket Machines	Yes	Inside shelter
Step Free Access	Yes	This is a Category A station. This station has step-free access to single platform
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Waiting Room	Yes	On platform
CCTV	Yes
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03301 092 833 Website: https://www.nationalrail.co.uk/
Customer Services		customer.relations@scotrail.co.uk
Customer Help Points	Yes	Passenger Assistance Meeting Points For station accessibility, please refer to the "Step Free Access" section on the website. This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. Platform 1By the customer information screen pole, next to the shelter with a ticket machine inside it.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: customer.relations@scotrail.co.uk

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 20 Type: Stands Location:
Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes	Please click on the link below for the exact bus pick up location:- Buses pick up/drop off from the bus stop outside the transport interchange on Stirling Street
Taxi Rank	Yes	visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service	Yes	For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Tube, Overground and Tram links	No

General information

Station Operator	SR
Station Code	GAL
Staffing Level	unstaffed

Live departures & arrivals for Galashiels

Departures

Arrivals

Live departures for Galashiels
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:23	Edinburgh Platform 1	1	On time	n/a
07:36	Tweedbank Platform 1	1	On time	n/a
07:51	Edinburgh Platform 1	1	On time	n/a
08:08	Tweedbank Platform 1	1	On time	n/a
08:24	Edinburgh Platform 1	1	On time	n/a
08:37	Tweedbank Platform 1	1	On time	n/a
08:54	Edinburgh Platform 1	1	On time	n/a
09:08	Tweedbank Platform 1	1	On time	n/a
09:24	Edinburgh		On time	n/a

Live arrivals at Galashiels
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:23	Tweedbank Platform 1	1	On time	n/a
07:35	Edinburgh Platform 1	1	On time	n/a
07:51	Tweedbank Platform 1	1	On time	n/a
08:07	Edinburgh Platform 1	1	On time	n/a
08:24	Tweedbank Platform 1	1	On time	n/a
08:37	Edinburgh Platform 1	1	On time	n/a
08:54	Tweedbank Platform 1	1	On time	n/a
09:07	Edinburgh Platform 1	1	On time	n/a
09:24	Tweedbank		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.