Ely Train Station

Address

Ely station
Station Road
Ely
CB7 4BS

Station staff availability

Station staff availability
Mon	05:15-01:00
Tue	05:15-01:00
Wed	05:15-01:00
Thu	05:15-01:00
Fri	05:15-01:00
Sat	05:15-01:00
Sun	08:00-01:00

For full accessibility information at Ely, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-20:00
Sat:	06:00-20:00
Sun:	08:30-18:30

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This station has step free access to all platforms via a ramped subway. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1
Accessible Booking Office Counter	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Station facilities

Baby Change	Yes	Female toilets
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	Newsagent on platform 1. Large Tesco supermarket next door to the main car park
Station Buffet	Yes
Toilets	Yes	Toilets including accessible (radar key) toilets are located on all platforms, they are available until 23.00 hrs.
CCTV	Yes
Atm Machine	No
Atm Machine Note: Nearest ATM is at Tesco which is across the car park
Telephones	No
Waiting Room	No	There is a waiting room on platform 1 and a waiting room on platforms 2 and 3

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Located in the main entrance hall.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	Yes
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	On each platform
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 131 Car Parking Contact Available: No Phone number: Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 7 Accessible Spaces Note: Parking is free for disabled customers displaying a valid International Blue Badge	Daily Charge: £10.00 Weekly Charge: £40.00 Monthly Charge: £144.00
Name: Premium Bay Operator: National Car Parks Ltd Spaces: 4 Car Parking Contact Available: No Phone number: Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 330 Type: Compounds,Stands Location: In station car park
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 330
Type: Compounds,Stands
Location:

In station car park

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Replacement transport stop at station entrance
Bus Service	Yes	Local bus services operate from a stop near Tesco – a 5-minute walk from the station entrance. An on-demand service also exists in the area which needs to be booked in advance, details can be found here Tiger On Demand - Combined Authority Transport Ely is a Plusbus location which means for a small supplement on train tickets, you can make unlimited bus journeys in the area. PlusBus Ely PlusBus - PlusBus
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	ELY
Staffing Level	Full Time

Live departures & arrivals for Ely

Departures

Arrivals

Live departures for Ely
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:15	Birmingham New Street Platform 1	1	On time	n/a
09:17	London Kings Cross Platform 2	2	09:22 5 mins late	n/a
09:25	Norwich Platform 3	3	On time	n/a
09:27	Stansted Airport Platform 2	2	On time	n/a
09:43	Norwich Platform 1	1	On time	n/a
09:46	London Kings Cross Platform 3A	3A	On time	n/a
09:48	Liverpool Lime Street Platform 3B	3B	10:06 18 mins late	n/a
09:54	Stansted Airport Platform 2	2	On time	n/a
10:04	Kings Lynn Platform 1	1	On time
10:15	Birmingham New Street Platform 1	1	On time	n/a

Live arrivals at Ely
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:14	Stansted Airport Platform 1	1	On time	n/a
09:16	Kings Lynn Platform 2	2	09:21 5 mins late	n/a
09:19	Nottingham Platform 3	3	On time	n/a
09:24	Norwich Platform 2	2	On time	n/a
09:35	London Kings Cross		On time	n/a
09:42	Cambridge Platform 1	1	On time	n/a
09:42	Norwich Platform 3B	3B	10:05 23 mins late	n/a
09:52	Birmingham New Street Platform 2	2	On time	n/a
10:03	London Kings Cross Platform 1	1	On time
10:14	Stansted Airport Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.