Crewe Train Station

Address

Crewe station
Nantwich Road
Crewe
CW2 6HR

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Crewe, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:30-20:00
Sat:	05:30-19:00
Sun:	08:10-19:00

0 Station updates

Station details

The lifts between platform 5 and the concourse are currently out of order at Crewe station.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	Category A - This station has step-free access to all platforms
Impaired Mobility Set Down	Yes
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours Staff Help Available Note: The Passenger Assistance meeting point is the area opposite the barriers on the main concourse. Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Assisted Travel	Yes	Passenger assistance meeting point - Ticket barriers near main entrance. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08000 158 123 (08000 158 124 Textphone)
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes	Shops and cafes available on P1-5 an P6-11 including the concourse
Telephones	Yes
Toilets	Yes	The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6. Toilet opening times : Monday to Friday: 04.00am - 02.00am Saturday: 04.00am - 02.00am Sunday: 06.00am - 02.00am
CCTV	Yes
Waiting Room	No	Platform 5 and Platform 6 as well as the Calm Corner on Platform 5

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket machines can be found in the Booking hall.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 528 0253 Website: https://avantiwestcoast.missingx.com/
Ticket Gate	Yes
Customer Services		Customers are encouraged to approach a member of station staff with any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Customer Help Points	Yes
Customer Services: Customers are encouraged to approach a member of station staff with any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Car parking

Car parking	Yes
Name: Crewe Pedley Street Car Park Operator: Avanti West Coast Spaces: 530 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No Accessible Spaces: 12	Daily Charge: £12.50 Monthly Charge: £132.00
Name: Crewe Weston Road Car Park Operator: Avanti West Coast Spaces: 254 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 14	Daily Charge: £12.50

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 186 Type: Stands Location: all platforms Note: 10 hoops on platform 3 (2 x cycles per hoop = 20 spaces) 22 hoops on platform 5 (2 x cycles per hoop = 44 spaces) 20 hoops on platform 6 (2 x cycles per hoop and 2 hoops with space for 1 cycle each = 42 spaces) 22 hoops on platform 11 (2 x cycles per hoop = 44 spaces) 17 hoops on platform 12 (2 x cycles per hoop = 34 spaces) 5 hoops in Weston Raoad car park (2 x cycles per hoop = 10 spaces) Short Stay Car Park Pedley Street 18 spaces Weston Road Car Park 10 spaces
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 186
Type: Stands
Location:

all platforms

Note:

10 hoops on platform 3 (2 x cycles per hoop = 20 spaces)

22 hoops on platform 5 (2 x cycles per hoop = 44 spaces)

20 hoops on platform 6 (2 x cycles per hoop and 2 hoops with space for 1 cycle each = 42 spaces)

22 hoops on platform 11 (2 x cycles per hoop = 44 spaces)

17 hoops on platform 12 (2 x cycles per hoop = 34 spaces)

5 hoops in Weston Raoad car park (2 x cycles per hoop = 10 spaces)

Short Stay Car Park Pedley Street 18 spaces

Weston Road Car Park 10 spaces

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement coach services can be found at the side of the station and can be accessed from platform 12 using the undercover walkway to/from the horse landing.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	VT
Station Code	CRE
Staffing Level	Full Time

Live departures & arrivals for Crewe

Departures

Arrivals

Live departures for Crewe
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
12:52	Birmingham New Street Platform 5	5	On time	n/a
13:02	Liverpool Lime Street Platform 6	6	13:04 2 mins late	n/a
13:04	London Euston via Birmingham New Street Platform 5	5	On time	n/a
13:09	Preston via Wigan North Western Platform 12	12	On time	n/a
13:10	Cardiff Central via Shrewsbury Platform 5	5	On time	n/a
13:10	Manchester Piccadilly via Stockport Platform 6	6	13:19 9 mins late	n/a
13:13	London Euston via Nuneaton Platform 11	11	On time	n/a
13:16	Manchester Piccadilly via Manchester Airport Platform 1	1	On time	n/a
13:19	Birmingham New Street Platform 6	6	On time	n/a
13:19	Shrewsbury Platform 8	8	On time	n/a

Live arrivals at Crewe
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
12:46	Lincoln Central Platform 2	2	12:49 3 mins late	n/a
12:50	Liverpool Lime Street Platform 5	5	On time	n/a
12:54	London Euston Platform 11	11	12:58 4 mins late	n/a
12:58	Manchester Piccadilly Platform 1	1	On time	n/a
12:59	Birmingham New Street Platform 6	6	13:03 4 mins late	n/a
13:00	Preston Platform 5	5	13:01 1 min late	n/a
13:07	London Euston Platform 12	12	13:09 2 mins late	n/a
13:08	Manchester Piccadilly Platform 5	5	On time	n/a
13:08	London Euston Platform 6	6	13:18 10 mins late	n/a
13:12	Shrewsbury Platform 8	8	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.