Colchester Town Train Station

Address

Colchester Town station
St. Botolphs Circus
Colchester
CO2 7EF

Station staff availability

Station staff availability
Mon - Fri	06:10-20:15
Sat	07:00-18:45
Sun	Closed

For full accessibility information at Colchester Town, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-20:15
Sat:	07:00-18:45
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	This station has step free access to the single platform for trains towards Colchester, London, and Walton-on-the-Naze. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
Accessible Booking Office Counter	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Fri: 6:10 AM to 8:15 PM Sat: 7:00 AM to 6:45 PM Sun: Unavailable Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Conductors are only available on services running to/from Walton-on-the-Naze. Services to/from London Liverpool Street are Driver Only Operation (DOO) and outside normal staffing hours for this station, customers are advised to travel to the nearest staffed station, Colchester. Booking is recommended.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries Self-service vending machine providing cold drinks and snacks
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Telephones	No
Toilets	No
Toilets Note: The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available in the female toilets, although a radar key is not required to access this facility. All toilets are scheduled to be open at the following times: Monday - Friday: 06:30 - 14:50 Saturday: 07:30 - 14:50 Sunday & Public Holidays: Closed
Waiting Room	No	The waiting room is located in the station building next to the ticket office, and is accessed from the station forecourt.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points can be found at the following location(s): Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze) - At the entrance to the platform, fixed to the platform-facing wall of the station building
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: There is a Council managed car park behind the station Operator: Local Council Spaces: 0 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 20 Type: Stands,Lockers Location: There are five cycle stands on the station forecourt, nearly opposite the ticket office window. There are four secure lockers next to these that can be booked in advance here. There is also a sheltered cycle parking area providing five stands located on Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze).
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 20
Type: Stands,Lockers
Location:

There are five cycle stands on the station forecourt, nearly opposite the ticket office window. There are four secure lockers next to these that can be booked in advance here.

There is also a sheltered cycle parking area providing five stands located on Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze).

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	When emergency rail replacement is in operation for service disruption, we arrange for local First Bus Group bus routes (61, 62, 65, and 66) to accept railway ticket holders between Colchester North station, Colchester Town station, and Hythe station.
Bus Service	Yes	Colchester Town Station is around 5 minutes walk from Colchester Bus Station
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	CET
Staffing Level	partTime

Live departures & arrivals for Colchester Town

Departures

Arrivals

Live departures for Colchester Town
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:19	Colchester Platform 1	1	On time	n/a
09:00	Colchester Platform 1	1	On time	n/a
09:07	Walton-on-the-Naze Platform 1	1	On time	n/a
09:35	London Liverpool Street Platform 1	1	On time	n/a
09:44	Colchester Platform 1	1	On time	n/a
10:00	Colchester Platform 1	1	On time	n/a
10:07	Walton-on-the-Naze Platform 1	1	On time	n/a

Live arrivals at Colchester Town
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:15	Walton-on-the-Naze Platform 1	1	On time	n/a
08:50	London Liverpool Street Platform 1	1	On time	n/a
09:03	Colchester Platform 1	1	On time	n/a
09:28	Colchester Platform 1	1	On time	n/a
09:40	Walton-on-the-Naze Platform 1	1	On time	n/a
09:49	London Liverpool Street Platform 1	1	On time	n/a
10:03	Colchester Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.