Claygate Train Station

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

The National key toilets are located just off Platform 2; these toilets are operated by a radar key.

Step-free category B2 Station - Level access to both platforms via separate entrances. Step-free access between platforms is possible via the street using Hare Lane (645m min).

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

0800 5282100

Heated waiting room on Platform 1. Seating is compliant with code of practice.

Customer Help points are located on every platform

Sheltered: Yes
Spaces: 70
Type: Racks
Location:

Platform 2

To Surbiton: Hare Lane Bus Stop outside Boots

To Guildford: Hare Lane Bus Stop opposite Somerfield

Information to plan your onward journey is available in a printable format here