Chadwell Heath Train Station

Address

Chadwell Heath station
Station Road
Chadwell Heath
RM6 4BU

Station staff availability

Staff Help Available Note:

Staff are available to assist from the first to last train.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-19:40
Sat:	06:10-19:00
Sun:	08:10-15:40

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	An accessible toilet is located inside the Ticket Hall.
Step Free Access	Yes	Accessibility Category A. This station has step-free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3&4. Wheelchairs available from first to last train.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist \| National Rail We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Toilets	Yes	Ticket Hall
Waiting Room	Yes	An accessible waiting room with automatic door opening is located on Platform 3. The waiting room is open from first train to last train
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Travelcard		Zone 5
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster cards can only be purchased at the ticket machine. Zone 5
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See click here for details)
Customer Help Points	Yes	Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See click here for details)

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage CCTV	Yes
Cycle Storage Availability	No

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services will depart from: Wangey Road, Bus Stop F, for both Westbound and Eastbound services
Bus Service	Yes	Transport for London Buses operate from outside the station. Information to plan your onward journey is available in a printable format here.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	XR
Station Code	CTH
Staffing Level	Full Time

Live departures & arrivals for Chadwell Heath

Departures

Arrivals

Live departures for Chadwell Heath
Due	Destination	Platform	Expected
15:20	London Paddington Platform 3	3	15:21 1 min late
15:20	Shenfield Platform 4	4	On time
15:27	Shenfield Platform 4	4	On time
15:28	Heathrow Airport T5 Platform 3	3	15:29 1 min late
15:35	London Paddington Platform 3	3	On time
15:35	Shenfield Platform 4	4	On time
15:42	Shenfield Platform 4	4	On time
15:43	London Paddington Platform 3	3	On time
15:50	London Paddington Platform 3	3	On time
15:50	Shenfield Platform 4	4	On time

Live arrivals at Chadwell Heath
Due	Destination	Platform	Expected
15:20	Shenfield Platform 3	3	On time
15:20	London Paddington Platform 4	4	On time
15:27	Heathrow Airport T5 Platform 4	4	On time
15:28	Shenfield Platform 3	3	On time
15:35	Shenfield Platform 3	3	On time
15:35	London Paddington Platform 4	4	On time
15:42	London Paddington Platform 4	4	On time
15:43	Shenfield Platform 3	3	On time
15:50	Shenfield Platform 3	3	On time
15:50	London Paddington Platform 4	4	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.