Chadwell Heath

Address

Chadwell Heath station
Station Road
Chadwell Heath
RM6 4BU

Ticket office

Monday to Friday: 6:10 AM to 7:40 PM
Saturday: 7:10 AM to 7:00 PM
Sunday: 8:10 AM to 3:40 PM

Station details

Alerts

A queuing system will become operational at this TFL station if it becomes busy and social distancing becomes difficult to achieve. Please seek out station staff for further assistance.

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To protect our colleagues and customers from the spread of COVID-19 we have reduced the ticket office opening times. The ticket office will be open between

  • 06:10-10:10 and 15:00-19:00 Mon-Fri
  • 08:00-16:00 Sat
  • 09:30-15:40 Sun

General information

Station Operator: XR
Station Code: CTH
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 5
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: TfL Rail

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

0343 222 1234

Customer Help Points: Yes

Station facilities

ATM Machine: No
ATM Machine Note: Located by the ticket office
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The National key toilets are located inside the Booking Hall.
Waiting Room: Yes
Waiting Room Note:

Platform 3. Waiting room is open from first train to last train

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Type: Wheel Racks
Location:

Cycle stands on platform 3

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus services will depart from:

Wangeu Road, Bus Stop F, for both Westbound and Eastbound services

Click here for map

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located inside the Ticket Hall.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Accessibility Category A. This station has step-free access to all platforms
Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0343 222 1234
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 09/05/2021 01:42:56