Bury St Edmunds Train Station

Address

Bury St Edmunds station
Station Hill
Bury St Edmunds
IP32 6AD

Station staff availability

Station staff availability
Mon	05:00-21:15
Tue	05:00-21:15
Wed	05:00-21:15
Thu	05:00-21:15
Fri	05:00-21:15
Sat	05:00-21:15
Sun	07:30-20:30

For full accessibility information at Bury St Edmunds, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This station has step-free access to both platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.
Accessible Booking Office Counter	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Coffeelink Self-service vending machine providing cold drinks and snacks
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Toilets	No
Toilets Note: The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:45 - 20:30 Saturday 06:50 - 20:30 Sunday 08:15 - 19:45
Waiting Room	No	The waiting room is located in the station building and can be accessed from under the canopy on Platform 2 (for trains towards Stowmarket and Ipswich).

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	Yes
Customer Services		Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points available on the concourse, and on platforms 1 and 2.
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 98 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/bury-st-edmunds-stn-g-anglia/ Accessible Car Park Equipment: Yes Accessible Spaces: 5	Daily Charge: £4.80 Weekly Charge: £17.75

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 24 Type: Compounds,Lockers,Stands Location: There are a total of 24 cycle stands at the station entrance and on both platforms. There is also a Cycle Hub at the recently created northern entrance to the station, providing 52 cycle spaces on a first come, first served basis. As part of the Cycle Hub, there is also a special access-controlled space for 16 cycles, offering additional security. Access to the access-controlled area will be via a SMART Card, which can be purchased for £25 per year here.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 24
Type: Compounds,Lockers,Stands
Location:

There are a total of 24 cycle stands at the station entrance and on both platforms. There is also a Cycle Hub at the recently created northern entrance to the station, providing 52 cycle spaces on a first come, first served basis. As part of the Cycle Hub, there is also a special access-controlled space for 16 cycles, offering additional security. Access to the access-controlled area will be via a SMART Card, which can be purchased for £25 per year here.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services pick up and drop off at the bus stop on the station forecourt.
Bus Service	Yes	Bury St Edmunds is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	BSE
Staffing Level	partTime

Live departures & arrivals for Bury St Edmunds

Departures

Arrivals

Live departures for Bury St Edmunds
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
21:02	Colchester Platform 2	2	On time	n/a
21:02	Cambridge			n/a
21:26	Ipswich Platform 2	2	On time	n/a
22:02	Cambridge			n/a
22:27	Ipswich Platform 2	2	On time	n/a
22:56	Colchester Platform 2	2	On time	n/a

Live arrivals at Bury St Edmunds
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
21:01	Peterborough Platform 2	2	On time	n/a
21:15	Cambridge			n/a
21:55	Ipswich Platform 1	1	On time	n/a
22:15	Cambridge			n/a
22:55	Peterborough Platform 2	2	On time	n/a
22:57	Ipswich Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.