Brentwood Train Station

Address

Brentwood station
Warley Hill
Brentwood
CM14 4EW

Station staff availability

Staff Help Available Note:

Staff are available to assist from the first to last train.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-20:00
Sat:	06:10-20:00
Sun:	07:10-20:10

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.
Accessible Toilets	Yes	The National key toilets are located on Platform 3 and 4.
Step Free Access	No	Accessibility Category B1. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road. Staff ramp assistance is always available Accessible seating is available on platforms 3&4. Wheelchairs are available from first to last train.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here Passenger Assist \| National Rail We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	News agent located at the top of the staircase to platform 1
Station Buffet	Yes	Coffee shop located on platform 3
Toilets	Yes	Toilets are located on both Platforms 3&4 Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.
CCTV	Yes
Atm Machine	No
Telephones	No
Waiting Room	No	Heated waiting rooms are located on both Platform 3 and Platform 4. There is one step to access the waiting room on platform 4. Access to the waiting room on platform 3 is step free. Both waiting rooms are open from first train to last.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Warley Hill entrance in the ticket hall

Smartcards
Travelcard		Zone 9
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster cards are only available from ticket machines. Zone 9
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Website: https://tfl.gov.uk/help-and-contact/lost-property
Ticket Gate	Yes
Customer Services		Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See click here for details)
Customer Help Points	Yes	Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See click here for details)

Car parking

Car parking	Yes
Name: Station Car Park Operator: Saba Parking Services Ltd Spaces: 121 Car Parking Contact Available: No Phone number: 03301235247 Website: https://www.sabaparking.co.uk/car-park/brentwood-station-car-park-tfl Accessible Car Park Equipment: No Accessible Spaces: 17

Cycling

Bicycle Storage
Cycle Storage CCTV	Yes
Cycle Storage Availability	No

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services depart from: Alexandra Road for both Westbound and Eastbound services
Taxi Rank	Yes	A taxi office is located at the platform 4 entrance/exit to the station on The Parade
Bus Service	Yes	Bus stops are located outside station on the main road. Information to plan your onward journey is available in a printable format http://www.essexbus.info/maps-download.html & select Brentwood Details of nearest taxis are shown on station information poster.

Location for Rail Replacement Services

Yes

Rail replacement bus services depart from:

Alexandra Road for both Westbound and Eastbound services

Taxi Rank

Yes

A taxi office is located at the platform 4 entrance/exit to the station on The Parade

Bus Service

Yes

Bus stops are located outside station on the main road.

Information to plan your onward journey is available in a printable format http://www.essexbus.info/maps-download.html & select Brentwood

Details of nearest taxis are shown on station information poster.

General information

Station Operator	XR
Station Code	BRE
Staffing Level	partTime

Live departures & arrivals for Brentwood

Departures

Arrivals

Live departures for Brentwood
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:04	Shenfield		Cancelled	n/a
This service has been cancelled because of a broken down train earlier today
13:07	London Paddington Platform 3	3	13:08 1 min late
13:11	Shenfield		Cancelled
This service has been cancelled because of a broken down train earlier today
13:15	Heathrow Airport T5 Platform 3	3	On time
13:19	Shenfield		Cancelled
This service has been cancelled because of a broken down train earlier today
13:22	London Paddington Platform 3	3	On time	n/a
13:26	Shenfield Platform 4	4	13:35 9 mins late
13:30	London Paddington Platform 3	3	On time
13:34	Shenfield Platform 4	4	13:37 3 mins late	n/a
13:37	London Paddington		Cancelled
This service has been cancelled because of a broken down train earlier today

Live arrivals at Brentwood
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:04	London Paddington		Cancelled	n/a
This service has been cancelled because of a broken down train earlier today
13:07	Shenfield Platform 3	3	On time
13:11	Heathrow Airport T5		Cancelled
This service has been cancelled because of a broken down train earlier today
13:15	Shenfield Platform 3	3	On time
13:19	London Paddington		Cancelled
This service has been cancelled because of a broken down train earlier today
13:22	Shenfield Platform 3	3	On time	n/a
13:26	London Paddington Platform 4	4	13:34 8 mins late
13:30	Shenfield Platform 3	3	On time
13:34	London Paddington Platform 4	4	13:37 3 mins late	n/a
13:37	Shenfield		Cancelled
This service has been cancelled because of a broken down train earlier today

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Brentwood

No timetables.

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