Birmingham Moor Street Train Station

Address

Birmingham Moor Street station
Queensway
Birmingham
B4 7UL

Station staff availability

Station staff availability
Mon - Fri	04:55-01:00
Sat	05:45-01:00
Sun	07:45-00:10

For full accessibility information at Birmingham Moor Street, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:40-00:10
Sat:	05:55-23:55
Sun:	08:40-00:10

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	Step Free Access Category A. A = There is step free access to all platforms via lifts and ramps.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Staff help
Staff Help Available	Yes	Mon - Fri: 4:55 AM to 1:00 AM Sat: 5:45 AM to 1:00 AM Sun: 7:45 AM to 12:10 AM Staff Help Available Note: Passenger Assistance meeting points: For platforms 2-4: in front of the booking office on the main concourse. For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform. Staff are available at this station during train running hours Turn up and go assistance is available from this station Please note: Our staff will assist you to exit the station for your onward journey but unfortunately, we are unable to assist you to between Birmingham Moor Street and Birmingham New Street.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03456 005 165
Helpline Opening Hours	Yes	Mon - Sun: 7:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located within a retail outlet on the station
Baby Change	Yes	Female toilets
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	Newsagent, Flower stall
Station Buffet	Yes	Café, Buffet, Coffee kiosk
Telephones	Yes
Toilets	Yes	Between Platforms 2 and 3 The toilets are open during the hours that trains are running.
CCTV	Yes
Waiting Room	No	Waiting rooms are located on Platform 1 and between platforms 3 & 4. Bench-style seating is available in both waiting rooms and on the platforms. The waiting rooms are heated. The waiting rooms are open during the hours that trains are running.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Next to main ticket office.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Oyster Comments		Oyster cards are not valid for travel to or from this station.
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03456 005 165 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 28 Type: Racks Location: Between Platforms 2 and 3 at the south end of the station.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 28
Type: Racks
Location:

Between Platforms 2 and 3 at the south end of the station.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	This station is not usually served by rail replacement buses, due to difficult road access.Replacement buses stop at Birmingham Snow Hill station.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	CH
Station Code	BMO
Staffing Level	Full Time

Live departures & arrivals for Birmingham Moor Street

Departures

Arrivals

Live departures for Birmingham Moor Street
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
14:15	London Marylebone Platform 4	4	14:21 6 mins late	n/a
14:25	Dorridge Platform 1	1	On time	n/a
14:27	Worcester Foregate Street via Stourbridge Jn. & Kidderminster Platform 2	2	On time	n/a
14:39	Stratford-upon-Avon via Whitlocks End Platform 1	1	On time	n/a
14:41	Kidderminster via Stourbridge Jn.		Cancelled	n/a
This service has been cancelled because of a member of train crew being unavailable
14:45	London Marylebone Platform 3	3	On time
14:55	Stratford-upon-Avon via Dorridge Platform 1	1	On time	n/a
14:57	Worcester Foregate Street via Stourbridge Jn. & Kidderminster Platform 2	2	On time	n/a
15:09	Whitlocks End via Whitlocks End Platform 1	1	On time	n/a
15:11	Kidderminster via Stourbridge Jn. Platform 2	2	On time	n/a

Live arrivals at Birmingham Moor Street
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
14:23	Worcester Foregate Street Platform 1	1	On time	n/a
14:26	Dorridge Platform 2	2	On time	n/a
14:37	Kidderminster Platform 1	1	On time	n/a
14:39	Stratford-upon-Avon		Cancelled	n/a
This service has been cancelled because of a member of train crew being unavailable
14:42	London Marylebone		On time	n/a
14:53	Worcester Shrub Hill Platform 1	1	On time	n/a
14:56	Stratford-upon-Avon Platform 2	2	On time	n/a
15:04	London Marylebone		On time	n/a
15:07	Kidderminster Platform 1	1	On time	n/a
15:09	Whitlocks End Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.