Birmingham International Train Station

Address

Birmingham International station
Stationlink Road
National Exhibition Centre
B40 1PA

Station staff availability

Station staff availability
Mon - Fri	05:30-02:00
Sat	05:30-02:00
Sun	07:30-02:00

For full accessibility information at Birmingham International, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:40-21:00
Sat:	06:15-21:00
Sun:	08:15-21:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
Step Free Access	Yes	Category A - This station has step-free access to all platforms / the platform
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:30 AM to 2:00 AM Sat: 5:30 AM to 2:00 AM Sun: 7:30 AM to 2:00 AM Staff Help Available Note: The Passenger Assistance meeting point is past the ticket gates on the concourse. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08000 158 123 (08000 158 124 Textphone)
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Telephones	Yes
Toilets	Yes	The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
Waiting Room	Yes	Seating available on all platforms. Waiting rooms available on all platforms apart from Platform 1.
CCTV	Yes
Atm Machine	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket Machines can be found in the main Booking Hall area.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 528 0253 Website: https://avantiwestcoast.missingx.com/
Ticket Gate	Yes
Customer Services		Except Christmas Day & Boxing Day
Customer Help Points	Yes	Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Customer Services: Except Christmas Day & Boxing Day

Car parking

Car parking	Yes
Name: Birmingham International Car Park Operator: Avanti West Coast Spaces: 2180 Notes: For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff. Long stay (five days or more): £20 per day Car Parking Contact Available: No Phone number: Note: For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff. Long stay (five days or more): £20 per day Accessible Car Park Equipment: Yes Accessible Spaces: 24 Accessible Spaces Note: There are a total of 24 accessible bays available at Birmingham International car park. The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side. There are no roadside bays. There are No EV charging points available in standard or accessible bays. Ramps can only be deployed from the rear of a vehicle. There is no Help Point close to the accessible parking.	Daily Charge: £12.50 Monthly Charge: £132.00

Yes

Name: Birmingham International Car Park
Operator: Avanti West Coast
Spaces: 2180
Notes:

For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.

Different rates apply to non-rail users - please speak to a member of staff.

Long stay (five days or more): £20 per day

Car Parking Contact Available: No
Phone number:
Note:

For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.

Different rates apply to non-rail users - please speak to a member of staff.

Long stay (five days or more): £20 per day

Accessible Car Park Equipment: Yes
Accessible Spaces: 24
Accessible Spaces Note:

There are a total of 24 accessible bays available at Birmingham International car park.
The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side.
There are no roadside bays.
There are No EV charging points available in standard or accessible bays.
Ramps can only be deployed from the rear of a vehicle.
There is no Help Point close to the accessible parking.

Daily Charge: £12.50
Monthly Charge: £132.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 45 Type: Compounds,Stands,Racks Location: 18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information) Note: 4 x hoops under NEC link by bus stands (2 x cycles per hoop = 8 spaces) 10 stands in shelter short stay car park Cycling compound with 27 spaces available at the front of the station
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 45
Type: Compounds,Stands,Racks
Location:

18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)

Note:

4 x hoops under NEC link by bus stands (2 x cycles per hoop = 8 spaces)

10 stands in shelter short stay car park

Cycling compound with 27 spaces available at the front of the station

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement coach services can be found at the front of the station, opposite the entrance to the long stay car park.
Taxi Rank	Yes	Outside the station entrance.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here.
Tube, Overground and Tram links	No

General information

Station Operator	VT
Station Code	BHI
Staffing Level	Full Time

Live departures & arrivals for Birmingham International

Departures

Arrivals

Live departures for Birmingham International
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
15:13	Bournemouth Platform 5	5	15:17 4 mins late	n/a
15:16	Birmingham New Street		Cancelled	n/a
This service has been cancelled because of a fire next to the track
15:16	London Euston via Northampton Platform 4	4	15:19 3 mins late	n/a
15:21	Rugeley Trent Valley via Birmingham New Street & Walsall Platform 3	3	On time	n/a
15:28	London Euston Platform 4	4	On time	n/a
15:33	London Euston Platform 4	4	On time	n/a
15:34	Birmingham New Street Platform 3	3	On time	n/a
15:38	Birmingham New Street Platform 2	2	15:45 7 mins late	n/a
15:41	Manchester Piccadilly via Stoke-on-Trent Platform 1	1	On time	n/a
15:46	Edinburgh via Wigan North Western Platform 2	2	On time	n/a

Bournemouth

15:13

Platform

15:17 4 mins late

Seats

n/a

Birmingham New Street

15:16

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a fire next to the track

London Euston via Northampton