Address
Stationlink Road
National Exhibition Centre
B40 1PA
Ticket office
General information
Ticket buying & collection
Ticket Machines can be found in the main Booking Hall area.
Passenger services
Except Christmas Day & Boxing Day
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Station facilities
The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
Seating available on all platforms. Waiting rooms available on all platforms apart from Platform 1.
Car parking
Station Car Park
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Cycling
18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)
Other transport
Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park.
Outside the station entrance
Information to plan your onward journey is available in a printable format here
Accessibility
The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key
Category A - This station has step-free access to all platforms / the platform
08000 158 123 (08000 158 124 Textphone)
Saturday 5:30 AM to 2:00 AM
Sunday 7:30 AM to 2:00 AM
The Passenger Assistance meeting point is past the ticket gates on the concourse. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 3/29/2024 2:37:13 AM