Banstead Train Station

Address

Banstead station
Banstead Road
Banstead
SM7 1PZ

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Station staff availability

For full accessibility information at Banstead, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Accessible Ticket Machines	Yes	All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	No	This is a Category C station: This station does not have step-free access. Assistance Meeting Point is on the only platform at the London end.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. Trains calling at this station do not have on board staff. You can arrange assistance by: Pressing the “emergency & assisted travel” button on a station Help Point Calling our freephone number: 0800 138 1016 Texting us on 07970 511077 Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No	Unheated waiting shelters are available on the platforms.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Travelcard		Zone 6
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.southernrailway.com/lostproperty
Customer Services		Assistance can be provided via the help points, located on the platforms, at all times of the day.
Customer Help Points	Yes	Assistance Meeting Point is on the only platform at the London end.
Ticket Gate	No
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 6 Type: Stands Location: Located on the platform. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 6
Type: Stands
Location:

Located on the platform.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.
Taxi Rank	No

General information

Station Operator	SN
Station Code	BAD
Staffing Level	unstaffed

Live departures & arrivals for Banstead

Departures

Arrivals

Live departures for Banstead
Due	Destination	Expected
06:27	Epsom Downs	On time
06:41	London Victoria via Norbury	On time
06:56	Epsom Downs	On time
07:11	London Victoria via Norbury	On time

Live arrivals at Banstead
Due	Destination	Expected
06:27	Selhurst	On time
06:41	Epsom Downs	On time
06:56	London Victoria	On time
07:11	Epsom Downs	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Banstead

No timetables.

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