Ascot (Berks) Train Station

Address

Ascot (Berkshire) station
Station Hill
Ascot
SL5 9EG

Station staff availability

Station staff availability
Mon - Fri	05:45-00:00
Sat	05:45-00:00
Sun	08:00-20:00

For full accessibility information at Ascot (Berks), view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-19:00
Sat:	07:00-19:00
Sun:	08:10-17:40

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes
Step Free Access	No	Step-free category B1 Station. Level access to Platform 1. Lifts to all other platforms. Step-free access is only available from the main entrance. From the subway entrance on the south side, access to all platforms is via steps only.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are located outside the main station building.

Staff help
Staff Help Available	Yes	Mon - Fri: 5:45 AM to 12:00 AM Sat: 5:45 AM to 12:00 AM Sun: 8:00 AM to 8:00 PM
Assisted Travel	Yes	Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes
Toilets	Yes	The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room	Yes	Heated waiting room on Platform 3.
CCTV	Yes
Baby Change	No
Shops	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		The ticket office is located on Platform 1.Ticket Vending Machines are located near the station entrance and in the booking hall.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Customer Help points are located on every platform
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	Yes
Name: Ascot Car Park Operator: Spaces: 160 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £10.90 Weekly Charge: £43.40 Monthly Charge: £151.90

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 44 Type: Racks Location: Platform 1 - Barrier Pass Required Note: Until further notice, the secure cycle compound is not in use.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 44
Type: Racks
Location:

Platform 1 - Barrier Pass Required

Note:

Until further notice, the secure cycle compound is not in use.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Station car park off Station Hill (A330)
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	SW
Station Code	ACT
Staffing Level	partTime

Live departures & arrivals for Ascot (Berks)

Departures

Arrivals

Live departures for Ascot
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:08	London Waterloo Platform 1	1	09:10 2 mins late	n/a
09:13	Reading Platform 2	2	On time	n/a
09:23	Aldershot Platform 3	3	On time	n/a
09:38	London Waterloo Platform 1	1	On time	n/a
09:43	Reading Platform 2	2	On time	n/a
09:53	Aldershot Platform 3	3	On time	n/a
10:08	London Waterloo Platform 1	1	On time	n/a
10:13	Reading Platform 2	2	On time	n/a
10:23	Aldershot		On time	n/a
10:38	London Waterloo		On time	n/a

Live arrivals at Ascot
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
09:07	Reading Platform 1	1	09:08 1 min late	n/a
09:12	London Waterloo Platform 2	2	On time	n/a
09:30	Aldershot Platform 3	3	On time	n/a
09:37	Reading Platform 1	1	On time	n/a
09:42	London Waterloo Platform 2	2	On time	n/a
10:00	Aldershot Platform 3	3	On time	n/a
10:07	Reading Platform 1	1	On time	n/a
10:12	London Waterloo Platform 2	2	On time	n/a
10:30	Aldershot		On time	n/a
10:37	Reading		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.