Alton Train Station

Address

Alton station
Station Road
Alton
GU34 2PZ

Station staff availability

Station staff availability
Mon - Fri	06:30-19:00
Sat	07:00-17:30
Sun	08:30-17:15

For full accessibility information at Alton, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-19:00
Sat:	07:30-17:30
Sun:	08:30-16:00

0 Station updates

Station details

The lifts are currently out of order at Alton station.

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes	The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.
Step Free Access	Yes	Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.
Impaired Mobility Set Down	Yes
Accessible Booking Office Counter	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:30 AM to 7:00 PM Sat: 7:00 AM to 5:30 PM Sun: 8:30 AM to 5:15 PM
Assisted Travel	Yes	Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens,
Station Buffet	Yes	There is a station café in the car park that sells hot and cold food and drinks.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Telephones	No
Toilets	No
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		The ticket office is located on Platform 1.A Ticket Vending Machine with a video help link is located by entrance to booking hall.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Customer Services		Please contact our Customer Service Department on 0345 6000 650
Customer Help Points	Yes	Customer Help points are located on every platform
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Customer Service Department on 0345 6000 650

Car parking

Car parking	Yes
Name: Alton Car Park Operator: Spaces: 207 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 5 Accessible Spaces Note: There is/are 5 accessible bay(s) available at this car parking location There is accessible parking in a car park Parking is long stay The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side There are no roadside bays There are No EV Charging points available in the accessible bays There are no EV charging points in standard parking bays Ramps can be deployed from the rear and side of a vehicle There is no Help Point close to the accessible parking	Daily Charge: £10.20 Weekly Charge: £40.60 Monthly Charge: £142.10

Yes

Name: Alton Car Park
Operator:
Spaces: 207
Car Parking Contact Available: No Accessible Car Park Equipment: No
Accessible Spaces: 5
Accessible Spaces Note:

There is/are 5 accessible bay(s) available at this car parking location

There is accessible parking in a car park

Parking is long stay

The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side

There are no roadside bays

There are No EV Charging points available in the accessible bays

There are no EV charging points in standard parking bays

Ramps can be deployed from the rear and side of a vehicle

There is no Help Point close to the accessible parking

Daily Charge: £10.20
Weekly Charge: £40.60
Monthly Charge: £142.10

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 60 Type: Lockers,Racks Location: Platform 1 Note: 6 cycle lockers and 54 cycle hoops.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 60
Type: Lockers,Racks
Location:

Platform 1

Note:

6 cycle lockers and 54 cycle hoops.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Station Forecourt, Station Road.
Bus Service	Yes	Information to plan your onward journey is available `here`
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	SW
Station Code	AON
Staffing Level	partTime

Live departures & arrivals for Alton

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.