Aldershot Train Station

Address

Aldershot station
Station Road
Aldershot
GU11 1HN

Station staff availability

Station staff availability
Mon - Fri	05:30-23:55
Sat	05:30-23:55
Sun	07:00-23:00

For full accessibility information at Aldershot, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:20-21:18
Sat:	06:20-21:18
Sun:	07:35-18:55

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes	The National key toilets are located on Platform 1 near the subway; these toilets are operated by a radar key. A radar key is available from station staff upon request. The accessible toilet is available during station staffed hours.
Step Free Access	Yes	Step-free category A Station. This station has step-free access to all platforms. Level access to Platform 1. Lifts to Platforms 2/3.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:30 AM to 11:55 PM Sat: 5:30 AM to 11:55 PM Sun: 7:00 AM to 11:00 PM
Assisted Travel	Yes	Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Baby Change	Yes	Available in the accessible toilet.
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens,
Station Buffet	Yes	Vending machines on platform 1 and another on platform 2/3 that offer chocolates, soft drinks and water. There is also a coffee shop (coffee bean) in front of the station that sells hot and cold drinks, pastries, snacks and hot sandwiches.
Toilets	Yes	The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
CCTV	Yes
Shops	No
Telephones	No
Waiting Room	No	Platforms 1 & 2/3. Waiting rooms are heated and seating complies with the Joint Code of Practice. All waiting rooms have step-free access.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		The ticket office is located on Platform 1.Ticket Vending Machines are located outside station near ticket office entrance.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Ticket Gate	Yes
Customer Services		Please contact our Customer Services Department on 0345 6000 650
Customer Help Points	Yes	Customer Help points are located on every platform
Lost Property Contact Available	No
Customer Services: Please contact our Customer Services Department on 0345 6000 650

Car parking

Car parking	Yes
Name: Aldershot Car Park Operator: Spaces: 207 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 4 Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £8.50 Weekly Charge: £33.90 Monthly Charge: £119.70

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 39 Type: Compounds,Lockers,Racks Location: Platform 1 and car park Note: 3 cycle lockers and 36 cycle stand parking spaces
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 39
Type: Compounds,Lockers,Racks
Location:

Platform 1 and car park

Note:

3 cycle lockers and 36 cycle stand parking spaces

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Station Forecourt by bus station
Taxi Rank	Yes	Taxi Rank in the station forecourt.
Bus Service	Yes	Local buses no longer stop at the station. The nearest stop is in the town, approximately 10 minutes walk away. Information to plan your onward journey is available in a printable format here

Location for Rail Replacement Services

Yes

Station Forecourt by bus station

Taxi Rank

Yes

Taxi Rank in the station forecourt.

Bus Service

Yes

Local buses no longer stop at the station. The nearest stop is in the town, approximately 10 minutes walk away.

Information to plan your onward journey is available in a printable format here

General information

Station Operator	SW
Station Code	AHT
Staffing Level	Full Time

Live departures & arrivals for Aldershot

Departures

Arrivals

Live departures for Aldershot
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:13	Farnham		On time	n/a
22:10	Guildford Platform 1	1	Delayed	n/a
22:11	Farnham Platform 2	2	22:13 2 mins late	n/a
22:20	Farnham Platform 2	2	On time	n/a
22:30	Ascot		Cancelled	n/a
This service has been cancelled because of a shortage of train crew
22:40	Guildford Platform 1	1	On time	n/a
22:41	Farnham Platform 2	2	Delayed	n/a
23:00	Ascot Platform 3	3	On time	n/a
23:04	London Waterloo Platform 3	3	On time	n/a
23:10	Guildford Platform 1	1	On time	n/a

Live arrivals at Aldershot
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:12	Guildford		On time	n/a
22:10	Farnham Platform 1	1	Delayed	n/a
22:10	Guildford Platform 2	2	22:12 2 mins late	n/a
22:19	London Waterloo Platform 2	2	On time	n/a
22:24	Ascot		Cancelled	n/a
This service has been cancelled because of a shortage of train crew
22:40	Farnham Platform 1	1	On time	n/a
22:40	Guildford Platform 2	2	Delayed	n/a
22:54	Ascot Platform 3	3	On time	n/a
23:04	Alton		Cancelled	n/a
23:10	Farnham Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Aldershot

No timetables.

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