Acton Central Train Station

Address

Acton Central station
Churchfield Road
Acton
W3 6BH

Station staff availability

Staff Help Available Note:

Staff are able to assist from first to last train

Ticket office availability

Ticket office availability
Mon - Fri:	07:30-10:00

0 Station updates

Station details

Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Ticket office staff provide assistance where possible
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	Accessibility category B1. Both platforms are fully accessible from the street, although there is no step free access within station if crossing from one platform to the otherStep-free platform interchange requires a 50m journey via the street.
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	contact taxi operator directly alternatively Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Staff help
Staff Help Available	Yes	Staff Help Available Note: Staff are able to assist from first to last train
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Station Buffet	Yes	catering or retail facilities
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		At both eastbound and westbound entrances

Smartcards
Travelcard		Zone 3
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Phone number: 0845 330 9882 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Contact Customer Service on 0343222123
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Contact Customer Service on 0343222123

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 6 Type: Stands Location: Outside main station entrance
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 6
Type: Stands
Location:

Outside main station entrance

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Use Bus stop H in The Vale for eastbound services to Camden Road Use Bus stop J in The Vale for westbound services to Richmond Chiswick Park station is 750 metres from South Acton station.
Taxi Rank	No
Bus Service	No
Tube, Overground and Tram links	No

General information

Station Operator	LO
Station Code	ACC
Staffing Level	partTime

Live departures & arrivals for Acton Central

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.