Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ticket buying & collection
At both eastbound and westbound entrances
Contact Customer Service on 0343222123
catering or retail facilities
Use Bus stop H in The Vale for eastbound services to Camden Road
Use Bus stop J in The Vale for westbound services to Richmond
Chiswick Park station is 750 metres from South Acton station.
Ticket office staff provide assistance where possible
Accessibility category B1. Both platforms are fully accessible from the street, although there is no step free access within station if crossing from one platform to the otherStep-free platform interchange requires a 50m journey via the street.
contact taxi operator directly
Staff are able to assist from first to last train
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
The information in this document was generated 25/06/2022 14:17:26