Abergavenny Train Station

Address

Abergavenny station
Station Approach
Abergavenny
NP7 5HS

Station staff availability

Staff Help Available Note:

Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Ticket office availability

Ticket office availability
Mon:	06:00-18:45
Tue:	06:00-18:45
Wed:	06:00-18:45
Thu:	06:00-18:45
Fri:	06:00-18:45
Sat:	06:00-18:45
Sun:	12:00-18:30

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
Accessible Toilets	Yes	The National key toilets are located within the station café; these toilets are operated by a radar key.
Step Free Access	Yes	Category A Platform 1 for services to Hereford is fully accessible via the station entrance. Platform 2 for services towards Newport is fully accessible via a footbridge with lifts at the end of platform 1.
Impaired Mobility Set Down	Yes	In front of the station entrance.

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	The Whistle Stop Café is located in the main station building to the left of the main entrance and ticket office. Access is also available from the northbound platform. Opening hours will be detailed on the cafe door.
Toilets	Yes	The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.
CCTV	Yes
Atm Machine	No
Shops	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Inside the station building.

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	No

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Spaces: 74 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/find-parking/locations/abergavenny Accessible Car Park Equipment: Yes Accessible Spaces: 8

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 20 Type: Stands Location: Cycle parking is provided at two locations. 5 Sheffield stands are located near the accessible ramp access to the northbound platform. A further 5 Sheffield stands are located on the northbound platform by the lifts
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 20
Type: Stands
Location:

Cycle parking is provided at two locations. 5 Sheffield stands are located near the accessible ramp access to the northbound platform. A further 5 Sheffield stands are located on the northbound platform by the lifts

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is near the Great Western Hotel.
Taxi Rank	Yes	At the front of the station
Bus Service	No
Tube, Overground and Tram links	No

General information

Station Operator	AW
Station Code	AGV
Staffing Level	partTime

Live departures & arrivals for Abergavenny

Departures

Arrivals

Live departures for Abergavenny
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
01:23	Hereford Platform 1	1	On time	n/a	N/A	5

Hereford

01:23

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Live arrivals at Abergavenny
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
01:23	Cardiff Central Platform 1	1	On time	n/a	N/A	5

Cardiff Central