York
Ticket office
Closed now
Mon - Fri: | 5:30 AM to 9:00 PM |
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Sat: | 5:45 AM to 9:00 PM |
Sun: | 7:30 AM to 9:30 PM |
Station details
Station Operator: GR | |
Station Code: YRK |
Staffing Level: Full Time | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | Yes |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: TransPennine Express |
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Ticket Office Note: On main concourse. |
Lost Property Contact Available | No |
Phone number:
03457 225333 Website: Go to website |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
Customer Help Points | Yes |
Customer Help Points Note: Located at the front of the Station |
Atm Machine | Yes |
Atm Machine Note: Located on concourse |
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Baby Change | Yes |
Seated Area | Yes |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
Shops | Yes |
Station Buffet | Yes |
Telephones | Yes |
Toilets | Yes |
Toilets Note: The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. |
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Waiting Room | No |
Car parking | Yes |
Name: Station Car Park Operator: London North Eastern Railway Spaces: 604 Annual Charge: £1970.00 Daily Charge: £17.00 Monthly Charge: £260.00 Off Peak Charge: £5.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £660.00 Weekly Charge: £69.00 |
Car Parking Contact Available | No |
Phone number: Website: Go to website Note: For car parking rates Off Peak is after 09:30 Monday - Friday. Also all day Saturday and Sunday |
Cycle Storage Availability | Yes |
Sheltered: Yes Within station, within car park, and next to the ticket office |
Cycle Storage CCTV | Yes |
Location for Rail Replacement Services | Yes |
Location For Rail Replacement Service Note: Pick Up / Drop Off at Bus Stand E outside the Principal Hotel |
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Taxi Rank | Yes |
Taxi Rank Note: York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings: Station Taxis 01904 623 332 |
Bus Service | Yes |
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessible Booking Office Counter | Yes |
Accessible Booking Office Counter Note: DDA compliant counter is available during Travel Centre opening times |
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Accessible Public Telephones | No |
Accessible Toilets | Yes |
Accessible Toilets Note: The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff. |
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Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel. |
Accessible Taxis | No |
Accessible Taxis Note: No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi |
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Accessible Ticket Machines | Yes |
Accessible Ticket Machines Note: Accessible machines are available on the main concourse inside and outside the ticket office |
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Impaired Mobility Set Down | Yes |
Helpline Contact | Yes |
Staff Help Available | Yes |
Mon - Fri: Twenty Four Hours Mon - Sun: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Staff Help Available Note: Assistance meeting point is Customer Information Point in main concourse |
Live departures & arrivals for York
Due | Destination | Platform | Expected | Train Length | further details |
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02:52 | Manchester Airport Platform 9 | 9 | On time | coaches | See details on departure to Manchester Airport |
Due | Destination | Platform | Expected | Train Length | further details |
---|---|---|---|---|---|
02:38 | Manchester Airport Platform 11 | 11 | On time | coaches | See details on departure to Manchester Airport |