Thornaby

Address

Thornaby station
Mandale Road
Thornaby
TS17 6AW

Ticket office

Mon - Fri:	5:45 AM to 7:45 PM
Sat:	5:45 AM to 7:45 PM
Sun:	9:15 AM to 5:15 PM

0 Station updates

Station details

General information

Station Operator: TP
Station Code: TBY

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: The ticket office is located within the station building located between the two platforms.

Passenger services

Phone number: 360 600 1671 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Customer Services: To speak to a member of our team, please call: 0345 600 1671.

Customer Help Points	Yes
Customer Help Points Note: Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Customer Help Points

Customer Help Points Note:

Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.

When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Station facilities

Atm Machine	No
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Station Buffet Note: Refreshments are available from the shop in the booking hall.
Telephones	Yes
Toilets	Yes
Toilets Note: A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
Waiting Room	No
Waiting Room Note: Seating is available within the booking hall, which is heated, during staffed hours.

Car parking

Car parking	Yes

Name: Station Car Park
Operator: TransPennine Express
Spaces: 60
Car Parking Contact Available: No
Phone number: 01895 262 122
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: Yes
Accessible Spaces: 4
Accessible Spaces Note:

Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.

Daily Charge: £3.10
Weekly Charge: £13.50
Monthly Charge: £46.00

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 12 Type: Stands Location: On the approach road opposite the ticket office Note: In addition 3 lockers are rentable from Stockton Council located in the Car Park.

Cycle Storage Availability

Sheltered: Yes
Spaces: 12
Type: Stands
Location:

On the approach road opposite the ticket office

Note:

In addition 3 lockers are rentable from Stockton Council located in the Car Park.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
Taxi Rank	Yes
Taxi Rank Note: The nearest taxi rank is at the station entrance.

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0800 107 2149
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 5:45 AM to 7:45 PM Sat: 5:45 AM to 7:45 PM Sun: 9:15 AM to 5:15 PM
Assisted Travel: Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay). We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

Live departures & arrivals for Thornaby

Departures

Arrivals

Live departures for Thornaby
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
12:17	Saltburn Platform 2	2	On time	n/a	See details on departure to Saltburn
12:21	Newcastle Platform 1	1	On time	n/a	See details on departure to Newcastle
12:27	Manchester Victoria Platform 1	1	On time	n/a	See details on departure to Manchester Victoria
12:30	Saltburn Platform 2	2	On time	n/a	See details on departure to Saltburn
12:31	Bishop Auckland Platform 1	1	On time	n/a	See details on departure to Bishop Auckland
12:37	Hexham via Hartlepool Platform 1	1	On time	n/a	See details on departure to Hexham via Hartlepool
12:45	Saltburn Platform 2	2	On time	n/a	See details on departure to Saltburn
12:53	Battersby Platform 2	2	On time	n/a	See details on departure to Battersby
12:54	Darlington Platform 1	1	On time	n/a	See details on departure to Darlington
13:16	Saltburn Platform 2	2	On time	n/a	See details on departure to Saltburn

Live arrivals at Thornaby
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
12:16	Bishop Auckland Platform 2	2	On time	n/a	See details on departure to Bishop Auckland
12:21	Middlesbrough Platform 1	1	On time	n/a	See details on departure to Middlesbrough
12:26	Saltburn Platform 1	1	On time	n/a	See details on departure to Saltburn
12:29	Manchester Victoria Platform 2	2	On time	n/a	See details on departure to Manchester Victoria
12:31	Saltburn Platform 1	1	On time	n/a	See details on departure to Saltburn
12:37	Nunthorpe Platform 1	1	On time	n/a	See details on departure to Nunthorpe
12:45	Darlington Platform 2	2	On time	n/a	See details on departure to Darlington
12:52	Hexham Platform 2	2	On time	n/a	See details on departure to Hexham
12:53	Saltburn Platform 1	1	On time	n/a	See details on departure to Saltburn
13:16	Bishop Auckland Platform 2	2	On time	n/a	See details on departure to Bishop Auckland

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Thornaby

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