Shepherd's Bush
Ticket office
Closed now
| Mon - Fri: | 7:25 AM to 8:30 PM |
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| Sat: | 8:25 AM to 3:00 PM |
| Sun: | 9:15 AM to 4:30 PM |
Station details
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Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
| Station Operator: LO | |
| Station Code: SPB |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 2 |
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| Oyster Comments: <p>New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office</p> |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: London Overground, Southern |
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Ticket Office Note: Main entrance |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| True> | Atm Machine |
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Atm Machine Note: Ticket hall |
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| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
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Post Box Note: Post Office located nearby |
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| False | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: Coffee kiosk and photo booth located in the ticket hall. Local shops and the Westfield shopping centre are located opposite the station |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee kiosk Food outlet (Seating unavailable) |
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| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
| False | Waiting Room |
Car parking
| false | Car parking |
Cycling
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| True | Metro |
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Metro Note: Shepherd's Bush London Underground Station (Central Line) is approximately 2 minutes' walk away |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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