Shepherd's Bush
Ticket office
Closed now
Station details
| Station Operator: LO | |
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| Station Code: SPB |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 2 |
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Oyster Comments: <p>New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office</p> |
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| Oyster Topup | Yes |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: London Overground, Southern |
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Ticket Office Note: Main entrance |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
| Customer Help Points | Yes |
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| Atm Machine | Yes |
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Atm Machine Note: Ticket hall |
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| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: Coffee kiosk and photo booth located in the ticket hall. Local shops and the Westfield shopping centre are located opposite the station |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee kiosk Food outlet (Seating unavailable) |
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| Telephones (Cards & Coins) | No |
| Toilets | No |
| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Use Bus stop D in Ariel Way for westbound services to Clapham Junction |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Station Category A . This station has step free access to all platforms . Access from the ticket hall entrance only. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0343 222 1234 | |
| Staff Help Available | Yes |
| Mon: 6:00 AM to 11:45 PM Tue: 6:00 AM to 11:45 PM Wed: 6:00 AM to 11:45 PM Thu: 6:00 AM to 11:45 PM Fri: 6:00 AM to 11:45 PM Sat: 6:00 AM to 11:45 PM Sun: 7:30 AM to 12:02 AM |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
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Live departures & arrivals for Shepherd's Bush
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk