Shenfield
Ticket office
Open now
Station details
| Station Operator: LE | |
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| Station Code: SNF |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Shenfield station has Secure Station Acreditation |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help point available in ticket hall |
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| Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: News agent Passport Photo Booth |
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| Station Buffet | Yes |
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Station Buffet Note: Vending machines |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The accessible (radar key) toilets are located on Platform 3/4 and Platform 5. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 472 Annual Charge: £1859.00 Daily Charge: £11.00 Monthly Charge: £186.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £531.00 Weekly Charge: £45.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Station Forecourt unless otherwise indicated. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Local bus stops near station entrance. Shenfield is a PlusBus location click here to see the PlusBus map |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the customer information office on relevant platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon: 6:10 AM to 8:00 PM Tue: 6:10 AM to 8:00 PM Wed: 6:10 AM to 8:00 PM Thu: 6:10 AM to 8:00 PM Fri: 6:10 AM to 8:00 PM Sat: 6:10 AM to 8:00 PM Sun: 7:10 AM to 8:10 PM |
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Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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Live departures & arrivals for Shenfield
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:50 | London Liverpool Street Platform 2 | 2 | 12:54 4 mins late |
n/a
|
See details on departure to London Liverpool Street | |
| 12:56 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 12:59 | Southend Victoria Platform 4 | 4 | On time |
n/a
|
See details on departure to Southend Victoria | |
| 13:01 | Colchester Town Platform 3 | 3 | On time |
n/a
|
See details on departure to Colchester Town | |
| 13:03 | London Liverpool Street Platform | On time |
n/a
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See details on departure to London Liverpool Street | ||
| 13:05 | London Liverpool Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 13:08 | London Liverpool Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 13:11 | Braintree Platform 3 | 3 | On time |
n/a
|
See details on departure to Braintree | |
| 13:11 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 13:18 | London Liverpool Street Platform | On time |
n/a
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See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:50 | Ipswich Platform 2 | 2 | 12:54 4 mins late |
n/a
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See details on departure to Ipswich | |
| 12:55 | London Liverpool Street Platform | 12:52 |
n/a
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See details on departure to London Liverpool Street | ||
| 12:56 | London Liverpool Street Platform 4 | 4 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 13:00 | London Liverpool Street Platform 3 | 3 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 13:02 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 13:05 | Southend Victoria Platform 1 | 1 | On time |
n/a
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See details on departure to Southend Victoria | |
| 13:07 | Clacton-on-Sea Platform 2 | 2 | On time |
n/a
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See details on departure to Clacton-on-Sea | |
| 13:10 | London Liverpool Street Platform 3 | 3 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 13:10 | London Liverpool Street Platform | On time |
n/a
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See details on departure to London Liverpool Street | ||
| 13:17 | London Liverpool Street Platform 4 | 4 | On time |
n/a
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See details on departure to London Liverpool Street |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk