Shenfield
Ticket office
Open now
Station details
| Station Operator: LE | |
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| Station Code: SNF |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Shenfield station has Secure Station Acreditation |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help point available in ticket hall |
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| Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: News agent Passport Photo Booth |
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| Station Buffet | Yes |
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Station Buffet Note: Vending machines |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The accessible (radar key) toilets are located on Platform 3/4 and Platform 5. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 472 Annual Charge: £1859.00 Daily Charge: £11.00 Monthly Charge: £186.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £531.00 Weekly Charge: £45.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Station Forecourt unless otherwise indicated. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Local bus stops near station entrance. Shenfield is a PlusBus location click here to see the PlusBus map |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the customer information office on relevant platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon: 6:10 AM to 8:00 PM Tue: 6:10 AM to 8:00 PM Wed: 6:10 AM to 8:00 PM Thu: 6:10 AM to 8:00 PM Fri: 6:10 AM to 8:00 PM Sat: 6:10 AM to 8:00 PM Sun: 7:10 AM to 8:10 PM |
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Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Shenfield
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 10:56 | London Liverpool Street Platform | On time |
n/a
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See details on departure to London Liverpool Street | ||
| 10:57 | London Liverpool Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 11:00 | Clacton-on-Sea Platform 3 | 3 | On time |
n/a
|
See details on departure to Clacton-on-Sea | |
| 11:11 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 11:11 | London Liverpool Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 11:17 | Southend Victoria Platform 4 | 4 | On time |
n/a
|
See details on departure to Southend Victoria | |
| 11:26 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 11:27 | London Liverpool Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 11:30 | Ipswich Platform 3 | 3 | On time |
n/a
|
See details on departure to Ipswich | |
| 11:41 | London Liverpool Street Platform | On time |
n/a
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See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 10:57 | Southend Victoria Platform 1 | 1 | On time |
n/a
|
See details on departure to Southend Victoria | |
| 11:00 | London Liverpool Street Platform 3 | 3 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 11:02 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 11:11 | Ipswich Platform 2 | 2 | On time |
n/a
|
See details on departure to Ipswich | |
| 11:17 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 11:17 | London Liverpool Street Platform 4 | 4 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 11:27 | Southend Victoria Platform 1 | 1 | On time |
n/a
|
See details on departure to Southend Victoria | |
| 11:30 | London Liverpool Street Platform 3 | 3 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 11:32 | London Liverpool Street Platform | On time |
n/a
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See details on departure to London Liverpool Street | ||
| 11:41 | Clacton-on-Sea Platform 2 | 2 | On time |
n/a
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See details on departure to Clacton-on-Sea |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk