Shenfield
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 8:00 PM |
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| Sat: | 6:10 AM to 8:00 PM |
| Sun: | 7:10 AM to 8:10 PM |
Station details
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AlertsFull detailsHide details
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
| Station Operator: LE | |
| Station Code: SNF |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| True | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Ticket Gate Comments: - |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help point available in ticket hall |
Station facilities
| True> | Atm Machine |
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Atm Machine Note: Located on concourse |
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| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: News agent Passport Photo Booth |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Vending machines |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The accessible (radar key) toilets are located on Platform 3/4 and Platform 5. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 472 Annual Charge: £1859.00 Daily Charge: £11.00 Monthly Charge: £186.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £531.00 Weekly Charge: £45.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Local bus stops near station entrance. Shenfield is a PlusBus location click here to see the PlusBus map |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk |
| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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