London Victoria
Ticket office
Closed now
| Mon: | 4:00 AM to 1:00 AM |
|---|---|
| Tue: | 4:00 AM to 1:00 AM |
| Wed: | 4:00 AM to 1:00 AM |
| Thu: | 4:00 AM to 1:00 AM |
| Fri: | 4:00 AM to 1:00 AM |
| Sat: | 4:00 AM to 1:00 AM |
| Sun: | 6:00 AM to 1:00 AM |
Station details
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The toilets on the main concourse and the toilets on platform 2 at London Victoria will be closed for refurbishment until May 2019. Temporary toilets are available outside the station in Hudson's Place off platform 2.
General information
| Station Operator: NR | |
| Station Code: VIC |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
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Travelcard: Zone 1 |
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| Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Gatwick Express, Southeastern, Southern |
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Ticket Office Note: On concourse |
Passenger services
| True> | Lost Property Contact Available |
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Phone number:
0330 024 0215 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Monday-Sunday 07:00-21:50 Via Network Rail Reception |
| True> | Left Luggage Contact Available |
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Phone number:
020 3468 4551 Website: Go to website |
|
| True | Customer Help Points |
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Customer Help Points Note: Network Rail and Train Operating Company reception. |
Station facilities
| True> | Atm Machine |
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Atm Machine Note: The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel). |
|
| True | Baby Change |
| True | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth |
|
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available) |
|
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Situated on central concourse and platform 2. |
|
| True | Tourist Information Office |
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Tourist Information Office Note: Transport Information Centre. |
|
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: http://www.btwifi.com/find/ |
|
| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: APCOA UK Ltd Spaces: 107 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: 0345 0774 224 Website: Go to website Note: Victoria Place - Main parking area. The exit which provides direct access to the car park is open from 03:15 until 00:45 daily. |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Taxi ranks are available outside at the front of the station (Terminus Place) and from the upper level (Victoria Place). From Monday 1 October 2012 the station front facility will relocate to Hudson's Place due to TfL Underground building works - access via platforms 1 and 2. Monday-Sunday 24 hours |
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| True | Car Hire |
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Car Hire Note: Office in Victoria Place |
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| True | Airport |
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Airport Note: Direct Rail Link to Gatwick |
| True | Metro |
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Metro Note: Underground services: Victoria Line, District Line and Circle Line |
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| True | Bus Service |
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Bus Service Note: Victoria Bus Station at Station Front |
Accessibility
| False | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Staff assistance is available |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Main concourse |
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| False | National Key Toilets |
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National Key Toilets Note: Hudson's Place and Central Concourse |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground. |
| False | Accessible Taxis |
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Accessible Taxis Note: Available on request Taxi rank outside main station entrance |
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| False | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Various locations |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: - Gatwick Express - 0845 850 1530 |