London Victoria
Ticket office
Closed now
Station details
| Station Operator: NR | |
| Station Code: VIC |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 1 |
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Oyster Comments: You can top up pay-as-you-go on Oyster using the self-service ticket machines. Oyster cards can only be purchased from the self-service machines in the Underground station. |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Gatwick Express, Southeastern, Southern |
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Ticket Office Note: On concourse |
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| Lost Property Contact Available | No |
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Phone number:
0330 024 0215 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Monday-Sunday 07:00-21:50Â Via Network Rail Reception |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help Points are located on both main concourse areas plus there is a Southern Railway Reception on the main concourse adjacent to the Booking Office. |
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| Atm Machine | Yes |
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Atm Machine Note: The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel). |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available) |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Toilets are situated on central concourse and platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access.
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: APCOA UK Ltd Spaces: 107 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 0345 0774 224 Website: Go to website Note: Victoria Place - Main parking area. The exit which provides direct access to the car park will be closed between 00:45 and 03:15 daily.Â
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details. |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi ranks are available outside at the front of the station (Terminus Place) and from the upper level (Victoria Place). From Monday 1 October 2012 the station front facility will relocate to Hudson's Place due to TfL Underground building works - access via platforms 1 and 2. Monday-Sunday 24 hours |
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| Bus Service | Yes |
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Bus Service Note: Victoria Bus Station at Station Front |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Staff assistance is available |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Main concourse |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Hudson's Place and Central Concourse |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Available on request Taxi rank outside main station entrance |
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| Accessible Ticket Machines | No |
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Accessible Ticket Machines Note: Various locations |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist: - Gatwick Express - 0845 850 1530 |
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| Helpline Contact | Yes |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
Live departures & arrivals for London Victoria
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:39 | Reigate Platform | On time |
n/a
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See details on departure to Reigate | ||
| 12:40 | Ramsgate via Chatham Platform | On time |
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See details on departure to Ramsgate via Chatham | ||
| 12:41 | Epsom via Hackbridge Platform | On time |
n/a
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See details on departure to Epsom via Hackbridge | ||
| 12:50 | East Grinstead Platform 17 | 17 | On time |
n/a
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See details on departure to East Grinstead | |
| 12:54 | Ore Platform 19 | 19 | On time |
n/a
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See details on departure to Ore | |
| 12:55 | Dorking via Sutton & Epsom Platform | On time |
n/a
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See details on departure to Dorking via Sutton & Epsom | ||
| 12:58 | Orpington via Herne Hill Platform 3 | 3 | On time |
n/a
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See details on departure to Orpington via Herne Hill | |
| 12:59 | Brighton Platform 13 | 13 | On time |
n/a
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See details on departure to Brighton | |
| 13:00 | Epsom Downs via Norbury Platform 10 | 10 | On time |
n/a
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See details on departure to Epsom Downs via Norbury | |
| 13:04 | Dartford via Bexleyheath Platform | Delayed |
n/a
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See details on departure to Dartford via Bexleyheath |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:39 | Epsom Downs Platform | On time |
n/a
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See details on departure to Epsom Downs | ||
| 12:45 | Epsom Platform | On time |
n/a
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See details on departure to Epsom | ||
| 12:45 | Bognor Regis/Southampton Central Platform | On time |
n/a
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See details on departure to Bognor Regis/Southampton Central | ||
| 12:49 | Reigate Platform | On time |
n/a
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See details on departure to Reigate | ||
| 12:51 | Ramsgate Platform | On time |
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See details on departure to Ramsgate | ||
| 12:55 | Barnehurst Platform | Delayed |
n/a
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See details on departure to Barnehurst | ||
| 12:58 | Littlehampton Platform | On time |
n/a
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See details on departure to Littlehampton | ||
| 13:02 | Dorking Platform | On time |
n/a
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See details on departure to Dorking | ||
| 13:02 | East Grinstead Platform | On time |
n/a
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See details on departure to East Grinstead | ||
| 13:03 | Orpington Platform | On time |
n/a
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See details on departure to Orpington |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk