London Victoria
Ticket office
Open now
| Mon - Sun: | 6:30 AM to 10:00 PM |
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Station details
| Station Operator: NR | |
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| Station Code: VIC |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 1 |
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Oyster Comments: You can top up pay-as-you-go on Oyster using the self-service ticket machines. Oyster cards can only be purchased from the self-service machines in the Underground station. |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Gatwick Express, Southeastern, Southern |
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Ticket Office Note: On concourse |
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| Lost Property Contact Available | No |
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Phone number:
0330 024 0215 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Monday-Sunday 07:00-21:50Â Via Network Rail Reception |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help Points are located on both main concourse areas, as well as the main ticket office. |
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| Atm Machine | Yes |
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Atm Machine Note: The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel). |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available) |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Toilets are situated on the central concourse and adjacent to platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access.
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: APCOA UK Ltd Spaces: 107 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 0345 0774 224 Website: Go to website Note: Victoria Place - Main parking area. The exit which provides direct access to the car park will be closed between 00:45 and 03:15 daily.Â
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Car Park Upper Level (Victoria Place), above Gatwick Express. |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details. |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi ranks are available outside at the front of the station (Terminus Place) and from the upper level (Victoria Place). Monday-Sunday 24 hours |
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| Bus Service | Yes |
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Bus Service Note: Victoria Bus Station at Station Front |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Staff assistance is available |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Main concourse |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Hudson's Place and Central Concourse |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Available on request Taxi rank outside main station entrance |
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| Accessible Ticket Machines | No |
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Accessible Ticket Machines Note: Various locations |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist: - Gatwick Express - 0845 850 1530 |
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| Helpline Contact | Yes |
| If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator. | |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for London Victoria
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:25 | Ramsgate via Maidstone East & Ashford International Platform 4 | 4 | On time |
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See details on departure to Ramsgate via Maidstone East & Ashford International | |
| 12:28 | Orpington via Herne Hill Platform 3 | 3 | On time |
n/a
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See details on departure to Orpington via Herne Hill | |
| 12:34 | Sidcup Platform | On time |
n/a
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See details on departure to Sidcup | ||
| 12:40 | Ramsgate via Chatham Platform | On time |
n/a
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See details on departure to Ramsgate via Chatham | ||
| 12:58 | Orpington via Herne Hill Platform | On time |
n/a
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See details on departure to Orpington via Herne Hill | ||
| 13:04 | Sidcup Platform | On time |
n/a
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See details on departure to Sidcup | ||
| 13:10 | Dover Priory via Chatham Platform | On time |
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See details on departure to Dover Priory via Chatham | ||
| 13:25 | Ramsgate via Maidstone East & Ashford International Platform | On time |
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See details on departure to Ramsgate via Maidstone East & Ashford International | ||
| 13:28 | Orpington via Herne Hill Platform | On time |
n/a
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See details on departure to Orpington via Herne Hill | ||
| 13:34 | Sidcup Platform | On time |
n/a
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See details on departure to Sidcup |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:24 | Sidcup Platform | On time |
n/a
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See details on departure to Sidcup | ||
| 12:34 | Orpington Platform | On time |
n/a
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See details on departure to Orpington | ||
| 12:39 | Swanley Platform | On time |
n/a
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See details on departure to Swanley | ||
| 12:48 | Ramsgate Platform | 13:09 21 mins late |
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See details on departure to Ramsgate | ||
| 12:54 | Sidcup Platform | On time |
n/a
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See details on departure to Sidcup | ||
| 13:04 | Orpington Platform | On time |
n/a
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See details on departure to Orpington | ||
| 13:06 | Ramsgate Platform | On time |
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See details on departure to Ramsgate | ||
| 13:19 | Dover Priory Platform | On time |
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See details on departure to Dover Priory | ||
| 13:24 | Sidcup Platform | On time |
n/a
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See details on departure to Sidcup | ||
| 13:34 | Orpington Platform | On time |
n/a
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See details on departure to Orpington |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk