Leicester
Ticket office
Closed now
Station details
| Station Operator: EM | |
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| Station Code: LEI |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Booking hall |
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| Lost Property Contact Available | No |
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Phone number:
03457 125678 Website: Go to website |
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| Ticket Gate | Yes |
| Customer Help Points | No |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
|---|---|
| Station Buffet | Yes |
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Station Buffet Note: Cafe and vending machine. |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. |
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| Waiting Room | No |
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Waiting Room Note: There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating. |
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| Car parking | Yes |
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Name: Station car park Operator: East Midlands Railway Spaces: 488 Annual Charge: £1450.00 Daily Charge: £14.50 Monthly Charge: £145.00 Off Peak Charge: £6.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £392.00 Weekly Charge: £44.00 |
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| Car Parking Contact Available | No |
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Phone number: 08457 125 678 Website: Go to website Note: £2.00 Evening car park fare is available from 1800 until 0230.
This car park has Secure Station Accreditation. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Coaches leave from the Station front |
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| Taxi Rank | Yes |
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Taxi Rank Note: station front |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category A access station. There is step free access to the main entrance and lifts to all platforms. Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines. To ensure availability of staff to assist, it is imperative that customers book assistance in advance. This station has tactile paving at the edge of all platforms and at the bottom of all staircases. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 08000 11 33 23 | |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Mon - Sun: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Staff Help Available Note: Staff help available 05.20 - 01.00 Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Leicester
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk