Monday to Friday:
5:20 AM to 10:30 PM
5:20 AM to 10:30 PM
7:15 AM to 10:30 PM
Please note that some station facilities listed on this page may be unavailable or subject to adjustment due to the coronavirus pandemic. The latest information is available here: https://www.eastmidlandsrailway.co.uk/covid-19
Temporary changes have been made to the ticket office opening times which are as follows:
Monday to Friday: 06:00 - 21:15
Saturday: 06:00 - 21:15
Sunday: 07:15 - 21:15
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
Lost Property Contact Available:
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Station Buffet Note:
Cafe and vending machine.
Telephones (Cards & Coins):
The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4.
Waiting Room Note:
There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
Station car park
East Midlands Railway
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
08457 125 678
£2.00 Evening car park fare is available from 1800 until 0230.
Cycle Storage Availability:
Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk. Stands also available in main car park and station front near short stay car park.
Cycle Storage CCTV:
Location for rail replacement services:
Coaches leave from the Station front
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category A access station. There is step free access to the main entrance and lifts to all platforms. Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines. To ensure availability of staff to assist, it is imperative that customers book assistance in advance.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Staff Help Available Note:
Staff help available 05.20 - 01.00
Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.
To book Passenger Assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance.
The information in this document was generated 28/02/2021 00:57:38