Kew Gardens
Ticket office
Closed now
Station details
| Station Operator: LT | |
| Station Code: KWG |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | Yes |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
|
Travelcard: Zone 3/4 |
|
| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
|
Ticket Office Note: Ticket Halls |
|
| Lost Property Contact Available | No |
|
Phone number:
0343 222 1234 Website: Go to website |
|
| Ticket Gate | Yes |
|
Customer Services: TFL Customer Services Tel: 0343 222 1234 |
|
| Customer Help Points | Yes |
|
Customer Help Points Note: Not monitored at all times. |
|
| Atm Machine | Yes |
|
Atm Machine Note: Outside western entrance of station. |
|
| Baby Change | No |
| Seated Area | No |
|
Seated Area Note: There are no seats in the ticket hall. Seats are available on the platform. |
|
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: |
|
| Shops | Yes |
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Shops Note: Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances. |
|
| Station Buffet | Yes |
|
Station Buffet Note: Newsagent inside station |
|
| Telephones | No |
| Toilets | Yes |
|
Toilets Note: Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions. |
|
| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | No |
| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Yes |
|
Location For Rail Replacement Service Note: Replacement buses will usually stop in Kew Road at the Victoria Gate stops. |
|
| Taxi Rank | No |
| Bus Service | Yes |
|
Bus Service Note: Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |
|
| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond. |
|
| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
|
Accessible Ticket Machines Note: Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards. |
|
| Impaired Mobility Set Down | No |
|
Impaired Mobility Set Down Note: Drop-off points at western and eastern entrances with drop kerbs |
|
| Helpline Contact | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:20 AM to 1:15 AM Sat: 5:20 AM to 1:15 AM Sun: 7:10 AM to 12:10 AM |
|
Live departures & arrivals for Kew Gardens
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 17:09 | Upminster Underground Platform 1 | 1 | 17:14 5 mins late |
n/a
|
See details on departure to Upminster Underground | |
| 17:15 | Richmond Platform 2 | 2 | 17:17 2 mins late |
n/a
|
See details on departure to Richmond | |
| 17:18 | Richmond Platform 2 | 2 | On time |
n/a
|
See details on departure to Richmond | |
| 17:20 | Tower Hill Underground Platform 1 | 1 | On time |
n/a
|
See details on departure to Tower Hill Underground | |
| 17:23 | Stratford (London) Platform 1 | 1 | On time |
n/a
|
See details on departure to Stratford (London) | |
| 17:26 | Richmond Platform 2 | 2 | On time |
n/a
|
See details on departure to Richmond | |
| 17:31 | Richmond Platform 2 | 2 | On time |
n/a
|
See details on departure to Richmond | |
| 17:32 | Upminster Underground Platform 1 | 1 | On time |
n/a
|
See details on departure to Upminster Underground | |
| 17:35 | Stratford (London) Platform 1 | 1 | On time |
n/a
|
See details on departure to Stratford (London) | |
| 17:38 | Richmond Platform 2 | 2 | On time |
n/a
|
See details on departure to Richmond |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 17:09 | Upminster Underground Platform 1 | 1 | 17:14 5 mins late |
n/a
|
See details on departure to Upminster Underground | |
| 17:15 | Stratford (London) Platform 2 | 2 | On time |
n/a
|
See details on departure to Stratford (London) | |
| 17:18 | Barking Underground Platform 2 | 2 | On time |
n/a
|
See details on departure to Barking Underground | |
| 17:20 | Upminster Underground Platform 1 | 1 | On time |
n/a
|
See details on departure to Upminster Underground | |
| 17:23 | Richmond Platform 1 | 1 | On time |
n/a
|
See details on departure to Richmond | |
| 17:26 | Stratford (London) Platform 2 | 2 | On time |
n/a
|
See details on departure to Stratford (London) | |
| 17:31 | Upminster Underground Platform 2 | 2 | On time |
n/a
|
See details on departure to Upminster Underground | |
| 17:32 | Upminster Underground Platform 1 | 1 | On time |
n/a
|
See details on departure to Upminster Underground | |
| 17:35 | Richmond Platform 1 | 1 | On time |
n/a
|
See details on departure to Richmond | |
| 17:38 | Stratford (London) Platform 2 | 2 | On time |
n/a
|
See details on departure to Stratford (London) |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
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Only a few seats available
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Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk