Kew Gardens
Ticket office
Closed now
Station details
General information
| Station Operator: LT | |
| Station Code: KWG |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 3/4 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Ticket Halls |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0343 222 1234 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: TFL Customer Services Tel: 0343 222 1234 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Not monitored at all times. |
Station facilities
| True> | Atm Machine |
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Atm Machine Note: Outside of Station on the Kew Gardens side. |
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| False | Baby Change |
| False | Bureau De Change |
| True | Post Box |
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Post Box Note: Outside Lloyds Pharmacy. |
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| False | Seated Area |
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Seated Area Note: There are no seats in the ticket hall. Seats are available on the platform. |
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| False | First Class Lounge |
| True | Shops |
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Shops Note: Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops. |
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| False | Showers |
| True | Station Buffet |
| False | Telephones |
| True | Toilets |
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Toilets Note: Male and female toilets on the platform - no charge. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Find WiFi Hotspots around Kew Gardens station |
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| False | Waiting Room |
Car parking
| false | Car parking |
Cycling
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Mini cab office outside the station. |
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| False | Car Hire |
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| True | Airport |
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Airport Note: Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick. |
| True | Metro |
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Metro Note: District Line |
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| True | Bus Service |
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Bus Service Note: Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: There is step free access between the street and all platforms, but be aware that it is not possible to interchange between Eastbound and Westbound platforms without a street journey. Step free access via Ramps from London under ground and over ground services. Customer must inform station staff of entry to arrange assistance. If customers are travelling west and want to access east (Kew Gardens) stay on train to Richmond and travel back to Kew Gardens. |
| False | Accessible Taxis |
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Accessible Taxis Note: Contact taxi operator directly |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards. |
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| False | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Drop-off point close by with drop curb but no safe crossing. |