Kew Gardens

Address

Kew Gardens station
Station Approach
Kew
TW9 3BZ

Ticket office

Unstaffed

0 Station updates

Station details

General information

Station Operator: LT
Station Code: KWG

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Travelcard: Zone 3/4
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	No
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: Ticket Halls

Passenger services

Phone number: 0343 222 1234 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: TFL Customer Services Tel: 0343 222 1234

Customer Help Points	Yes
Customer Help Points Note: Not monitored at all times.

Station facilities

Atm Machine	Yes
Atm Machine Note: Outside western entrance of station.
Baby Change	No
Seated Area	No
Passenger Information Systems	Yes
Passenger Information Systems Note:

Shops	Yes
Shops Note: Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances.
Station Buffet	Yes
Station Buffet Note: Newsagent inside station
Telephones	No
Toilets	Yes
Toilets Note: Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions.
Waiting Room	No

Car parking

Car parking	No

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Replacement buses will usually stop in Kew Road at the Victoria Gate stops.
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.
Impaired Mobility Set Down	No
Impaired Mobility Set Down Note: Drop-off points at western and eastern entrances with drop kerbs
Helpline Contact	Yes
0343 222 1234 or 020 3031 9331 (Textphone)
Staff Help Available	Yes
Mon - Fri: 5:20 AM to 1:15 AM Sat: 5:20 AM to 1:15 AM Sun: 7:10 AM to 12:10 AM
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Kew Gardens

Departures

Arrivals

Live departures for Kew Gardens
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
16:11	Stratford (London)		Cancelled		See details on departure to Stratford (London)
This train has been cancelled because of an operational incident earlier today
16:15	Richmond Platform 2	2	On time		See details on departure to Richmond
16:20	Richmond Platform 2	2	On time	n/a	See details on departure to Richmond
16:21	Upminster Underground Platform 1	1	On time	n/a	See details on departure to Upminster Underground
16:23	Stratford (London) Platform 1	1	On time		See details on departure to Stratford (London)
16:27	Richmond Platform 2	2	On time		See details on departure to Richmond
16:30	Dagenham East Underground Platform 1	1	On time	n/a	See details on departure to Dagenham East Underground
16:30	Richmond Platform 2	2	On time	n/a	See details on departure to Richmond
16:35	Stratford (London) Platform 1	1	On time		See details on departure to Stratford (London)
16:39	Richmond Platform 2	2	On time		See details on departure to Richmond

Live arrivals at Kew Gardens
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
16:11	Richmond		Cancelled		See details on departure to Richmond
This train has been cancelled because of an operational incident earlier today
16:15	Stratford (London) Platform 2	2	On time		See details on departure to Stratford (London)
16:20	Upminster Underground Platform 2	2	On time	n/a	See details on departure to Upminster Underground
16:21	Upminster Underground Platform 1	1	On time	n/a	See details on departure to Upminster Underground
16:23	Richmond Platform 1	1	On time		See details on departure to Richmond
16:27	Stratford (London) Platform 2	2	On time		See details on departure to Stratford (London)
16:30	Upminster Underground Platform 1	1	On time	n/a	See details on departure to Upminster Underground
16:30	Upminster Underground Platform 2	2	On time	n/a	See details on departure to Upminster Underground
16:35	Richmond Platform 1	1	On time		See details on departure to Richmond
16:39	Stratford (London) Platform 2	2	On time		See details on departure to Stratford (London)

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Kew Gardens

No timetables.

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