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Last updated: 20:11

Cradley Heath

Address

Cradley Heath station
Forge Lane
Cradley Heath
B64 5AL

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Ticket office

Closed now

Station details

  • From 23.30pm on Thursday 10th September until 15.00pm on Friday 11th September the Level Crossing at Cradley Heath will be closed to undertake repairs to a water leak.

    This means that platform 2 will be inaccessible to anyone who is mobility impaired.

Station Operator: WM
Station Code: CRA
Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay No
Oyster Validator No
Smartcard Issued No
Smartcard Validator No
Oyster Topup No
Prepurchase Collection Yes
Smartcard Topup No
Ticket Machine Yes
Ticket Office Note:
A Ticket Vending Machine is located in the Booking Hall.

Lost Property Contact Available No
Website: Go to website
Customer Services:
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Cradley Heath Station is accredited by the Secure Station Scheme**
Customer Help Points Yes
Customer Help Points Note:

On both platforms

Atm Machine No
Baby Change No
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Departure Screens, Announcements,
Shops No
Station Buffet No
Telephones (Cards & Coins) Yes
Toilets No
Toilets Note:
The nearest accessible toilets are located in the the Bus Station adjacent to the station and maintained by TfWM.
Waiting Room Yes

Car parking Yes
Name: Station Car Park
Operator: Network West Midlands
Spaces: 243

Annual Charge:
Daily Charge:
Monthly Charge:
Off Peak Charge:
Six Monthly Charge:
Per Hour Charge:
Three Monthly Charge:
Weekly Charge:
Car Parking Contact Available No
Phone number:
Website: Go to website

Cycle Storage Availability Yes

Sheltered: No
Spaces: 26
Type: Stands
Location:

Cycle Storage CCTV Yes

Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:

In the event of engineering the bus/coach will collect from: Picks up/sets down on Forge Lane, immediately in front of the station entrance.
Taxi Rank Yes
Taxi Rank Note:

Royal 01384 411777 Skyline 01384 633333
Bus Service Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter Yes
Accessible Booking Office Counter Note:

An accessible ticket counter has now been installed at Cradley Heath.
Accessible Public Telephones No
Accessible Public Telephones Note:

Public telephones are not accessible
Accessible Toilets Yes
Induction Loop Yes
Wheelchairs Available No
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:

Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m.
Accessible Taxis No
Accessible Taxis Note:

Accessible taxis are not available
Accessible Ticket Machines No
Accessible Ticket Machines Note:

A Ticket Vending Machine is available in the Booking Hall.
Impaired Mobility Set Down No
Helpline Contact Yes
0800 0248998
Helpline Opening Hours Yes
Mon - Sun: 8:00 AM to 10:00 PM
Staff Help Available Yes
Mon - Fri: 6:00 AM to 8:00 PM
Sat: 7:00 AM to 8:00 PM
Sun: 9:15 AM to 6:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

Live departures & arrivals for Cradley Heath

Departures
Arrivals
Live departures for Cradley Heath
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
20:15 Dorridge Platform 1 1 On time
n/a
 5 See details on departure to Dorridge
20:19 Worcester Foregate Street Platform 2 2 On time
n/a
 3 See details on departure to Worcester Foregate Street
20:33 Dorridge Platform 1 1 On time
n/a
 4 See details on departure to Dorridge
20:48 Kidderminster Platform Cancelled
n/a
 5 See details on departure to Kidderminster
21:00 Stratford-upon-Avon Platform 1 1 On time
n/a
 3 See details on departure to Stratford-upon-Avon
21:20 Worcester Foregate Street Platform 2 2 On time
n/a
 4 See details on departure to Worcester Foregate Street
21:34 Smethwick Galton Bridge Platform Cancelled
n/a
 See details on departure to Smethwick Galton Bridge
21:47 Kidderminster Platform 2 2 On time
n/a
 4 See details on departure to Kidderminster
22:02 Stratford-upon-Avon Platform 1 1 On time
n/a
 3 See details on departure to Stratford-upon-Avon
Live arrivals at Cradley Heath
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
20:15 Worcester Foregate Street Platform 1 1 On time
n/a
 5 See details on departure to Worcester Foregate Street
20:19 Stratford-upon-Avon Platform 2 2 On time
n/a
 3 See details on departure to Stratford-upon-Avon
20:33 Kidderminster Platform 1 1 On time
n/a
 4 See details on departure to Kidderminster
20:48 Stratford-upon-Avon Platform Cancelled
n/a
 5 See details on departure to Stratford-upon-Avon
21:00 Worcester Foregate Street Platform 1 1 On time
n/a
 3 See details on departure to Worcester Foregate Street
21:19 Dorridge Platform 2 2 On time
n/a
 4 See details on departure to Dorridge
21:34 Kidderminster Platform Cancelled
n/a
 See details on departure to Kidderminster
21:47 Stratford-upon-Avon Platform 2 2 On time
n/a
 4 See details on departure to Stratford-upon-Avon
22:01 Worcester Foregate Street Platform 1 1 On time
n/a
 3 See details on departure to Worcester Foregate Street

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Cradley Heath

No timetables.

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