Cradley Heath
Ticket office
Closed now
| Mon - Fri: | 6:00 AM to 8:00 PM |
|---|---|
| Sat: | 7:00 AM to 8:00 PM |
| Sun: | 9:15 AM to 6:00 PM |
Station details
| Station Operator: WM | |
| Station Code: CRA |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: A Ticket Vending Machine is located in the Booking Hall. |
| False> | Lost Property Contact Available |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Cradley Heath Station is accredited by the Secure Station Scheme** |
| True | Customer Help Points |
|
Customer Help Points Note: On both platforms |
| False> | Atm Machine |
| False | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, |
| False | Shops |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
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Toilets Note: The nearest accessible toilets are located in the the Bus Station adjacent to the station and maintained by TfWM. |
|
| True | Waiting Room |
| true | Car parking |
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Name: Station Car Park Operator: Network West Midlands Spaces: 243 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
| True | Cycle Storage Availability |
|
Sheltered: No |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Picks up/sets down on Forge Lane, immediately in front of the station entrance. |
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| True | Taxi Rank |
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Taxi Rank Note: Royal 01384 411777 Skyline 01384 633333 |
| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
|
Accessible Booking Office Counter Note: An accessible ticket counter has now been installed at Cradley Heath. |
|
| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
|
| True | National Key Toilets |
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are not available |
|
| False | Accessible Ticket Machines |
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Accessible Ticket Machines Note: A Ticket Vending Machine is available in the Booking Hall. |
|
| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
| True | Helpline Opening Hours |
| Mon - Sun: | 8:00 AM to 10:00 PM |