Colchester Town

Address

Colchester Town station
St. Botolphs Circus
Colchester
CO2 7EF

Ticket office

Mon - Fri:	6:10 AM to 8:15 PM
Sat:	7:00 AM to 6:45 PM
Sun:	Closed

0 Station updates

Station details

General information

Station Operator: LE
Station Code: CET

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: Help points can be found at the following location(s): Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze) - At the entrance to the platform, fixed to the platform-facing wall of the station building

Customer Help Points

Customer Help Points Note:

Help points can be found at the following location(s):

Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze) - At the entrance to the platform, fixed to the platform-facing wall of the station building

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Station Buffet Note: 'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries Self-service vending machine providing cold drinks and snacks
Telephones	No
Toilets	Yes
Toilets Note: The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available in the female toilets, although a radar key is not required to access this facility. All toilets are scheduled to be open at the following times: Monday - Friday 06:30 - 15:00Saturday 07:30 - 15:00Sunday Closed
Waiting Room	No
Waiting Room Note: The waiting room is located in the station building next to the ticket office, and is accessed from the station forecourt.

Car parking

Car parking	Yes

Name: There is a Council managed car park behind the station
Operator: Local Council
Spaces: 0
Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: Yes

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 20 Type: Stands Location: There are five cycle stands on the station forecourt, nearly opposite the ticket office window. There is also a sheltered cycle parking area providing five stands located on Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze).

Cycle Storage Availability

Sheltered: Yes
Spaces: 20
Type: Stands
Location:

There are five cycle stands on the station forecourt, nearly opposite the ticket office window. There is also a sheltered cycle parking area providing five stands located on Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze).

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Due to road layout constraints, rail replacement bus services cannot access Colchester Town station. When rail replacement is in operation, we arrange for local First Bus Group bus routes (61, 62, 65, and 66) to accept railway ticket holders between Colchester North station, Colchester Town station, and Hythe station.
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Colchester Town Station is around 5 minutes walk from Colchester Bus Station

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step free access to the single platform for trains towards Colchester, London, and Walton-on-the-Naze. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Fri: 6:10 AM to 8:15 PM Sat: 7:00 AM to 6:45 PM Sun: Unavailable
Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Conductors are only available on services running to/from Walton-on-the-Naze. Services to/from London Liverpool Street are Driver Only Operation (DOO) and outside opening hours we advise to travel to the nearest stuffed station, Colchester. Booking is recommended.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Colchester Town

Departures

Arrivals

Live departures for Colchester Town
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
07:57	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
08:09	Walton-on-the-Naze Platform 1	1	On time	n/a	See details on departure to Walton-on-the-Naze
08:23	Colchester Platform 1	1	On time	n/a	See details on departure to Colchester
09:00	Colchester Platform 1	1	On time	n/a	See details on departure to Colchester
09:07	Walton-on-the-Naze Platform 1	1	On time	n/a	See details on departure to Walton-on-the-Naze
09:35	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street

Live arrivals at Colchester Town
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
07:45	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
08:05	Colchester Platform 1	1	On time	n/a	See details on departure to Colchester
08:19	Walton-on-the-Naze Platform 1	1	On time	n/a	See details on departure to Walton-on-the-Naze
08:51	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
09:03	Colchester Platform 1	1	On time	n/a	See details on departure to Colchester
09:27	Colchester Platform 1	1	On time	n/a	See details on departure to Colchester

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Colchester Town

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