Chatham
Ticket office
Closed now
Station details
| Station Operator: SE | |
|---|---|
| Station Code: CTM |
| Staffing Level: Full Time | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: Station front main entrance |
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| Lost Property Contact Available | Yes |
|---|---|
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Phone number:
0345 322 7021 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Customer Help Points | Yes |
|---|---|
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Customer Help Points Note: On platform |
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| Atm Machine | Yes |
|---|---|
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Atm Machine Note: Located on concourse |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
|---|---|
| Station Buffet | Yes |
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Station Buffet Note: Buffet platform 1, Starbucks in booking hall. Confectionary machines on platform 1&2 |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: Platform 1 & 2 - Available during staffing hours |
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| Waiting Room | No |
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Waiting Room Note: on platform 1 and 2 Only available when staff present |
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| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: APCOA Parking Spaces: 276 Annual Charge: £1189.90 Daily Charge: £7.00 Monthly Charge: £110.00 Off Peak Charge: £6.30 Six Monthly Charge: £657.20 Per Hour Charge: N/A Three Monthly Charge: £329.10 Weekly Charge: £31.20 |
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| Car Parking Contact Available | No |
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Phone number: 0330 333 9232 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: First Arriva bus stop, to the right of the station entrance |
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| Taxi Rank | Yes |
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Taxi Rank Note: station forecourt |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1&2 - Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services to London via ramp to car park. Step free access to platform 2 for services away from London via ramp from Railway Street. Step free interchange via road and steep paths is in excess of 250 metres. Step access between platforms available via the booking hall. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: In the booking hall |
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| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
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Helpline Contact Note: *Helpline closed on Christmas Day |
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| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: Assistance/Help available from station staff from First to Last trains. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
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Live departures & arrivals for Chatham
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 04:40 | Luton Platform | On time |
n/a
|
See details on departure to Luton | ||
| 05:01 | London Victoria Platform | On time |
n/a
|
See details on departure to London Victoria | ||
| 05:10 | Luton Platform | On time |
n/a
|
See details on departure to Luton | ||
| 05:22 | London St Pancras (Intl) Platform | On time |
n/a
|
See details on departure to London St Pancras (Intl) | ||
| 05:31 | London Victoria Platform | On time |
n/a
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See details on departure to London Victoria | ||
| 05:31 | Rainham (Kent) Platform | On time |
n/a
|
See details on departure to Rainham (Kent) | ||
| 04:10 | Strood Platform BUS | BUS | On time |
n/a
|
See details on departure to Strood |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 04:40 | Gillingham (Kent) Platform | On time |
n/a
|
See details on departure to Gillingham (Kent) | ||
| 05:01 | Gillingham (Kent) Platform | On time |
n/a
|
See details on departure to Gillingham (Kent) | ||
| 05:10 | Gillingham (Kent) Platform | On time |
n/a
|
See details on departure to Gillingham (Kent) | ||
| 05:22 | Faversham Platform | On time |
n/a
|
See details on departure to Faversham | ||
| 05:31 | Dartford Platform | On time |
n/a
|
See details on departure to Dartford | ||
| 05:31 | Ramsgate Platform | On time |
n/a
|
See details on departure to Ramsgate | ||
| 04:10 | Gillingham (Kent) Platform BUS | BUS | On time |
n/a
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See details on departure to Gillingham (Kent) |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk