Bury St Edmunds
Ticket office
Open now
Mon - Fri: | 5:45 AM to 6:15 PM |
---|---|
Sat: | 6:50 AM to 5:30 PM |
Sun: | 8:15 AM to 4:00 PM |
Station details
Station Operator: LE | |
Station Code: BSE |
Staffing Level: Full Time | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | No |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Lost Property Contact Available | No |
Website: Go to website |
|
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
Customer Help Points | Yes |
Customer Help Points Note: Help points available on the concourse, and on platforms 1 and 2. |
Atm Machine | Yes |
Baby Change | No |
Seated Area | Yes |
Passenger Information Systems | Yes |
Passenger Information Systems Note: |
Shops | Yes |
Shops Note: Barbers |
|
Station Buffet | Yes |
Station Buffet Note: Coffee shop on platform 2, vending machine |
|
Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets including the accessible (radar key) toilets are located on Platform 2. They are open during staffing hours only |
|
Waiting Room | No |
Car parking | Yes |
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 23 Annual Charge: N/A Daily Charge: £4.20 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: £1.00 Three Monthly Charge: N/A Weekly Charge: £16.00 |
Car Parking Contact Available | No |
Phone number: Website: Go to website |
Cycle Storage Availability | Yes |
Sheltered: Yes At station entrance and on both platforms |
Cycle Storage CCTV | Yes |
Location for Rail Replacement Services | Yes |
Location For Rail Replacement Service Note: Substitute bus services stop at the Bus stop on station forecourt |
|
Taxi Rank | No |
Bus Service | Yes |
Bus Service Note: Bury St Edmunds is a PlusBus location click here to see the PlusBus map |
Accessible Booking Office Counter | Yes |
Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: This station has step free access to both platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
Accessible Taxis | No |
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
|
Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | No |
Helpline Contact | Yes |
0800 028 28 78 | |
Helpline Opening Hours | Yes |
Mon - Sun: 8:00 AM to 8:00 PM | |
Staff Help Available | Yes |
Mon - Fri: 5:45 AM to 6:15 PM Sat: 6:50 AM to 5:30 PM Sun: 8:15 AM to 4:00 PM |
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Staff Help Available Note: Assistance at this station is provided by station staff during operational hours or an onboard member of staff during train operating hours. Booking is recommended |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
Live departures & arrivals for Bury St Edmunds
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
10:00 | Cambridge Platform | 10:08 8 mins late |
n/a
|
See details on departure to Cambridge | ||
10:27 | Ipswich Platform | On time |
n/a
|
See details on departure to Ipswich | ||
10:30 | Peterborough Platform | On time |
n/a
|
See details on departure to Peterborough | ||
10:58 | Ipswich Platform | On time |
n/a
|
See details on departure to Ipswich | ||
11:26 | Ipswich Platform | On time |
n/a
|
See details on departure to Ipswich | ||
11:57 | Cambridge Platform | On time |
n/a
|
See details on departure to Cambridge |
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
09:58 | Ipswich Platform | 10:06 8 mins late |
n/a
|
See details on departure to Ipswich | ||
10:27 | Cambridge Platform | On time |
n/a
|
See details on departure to Cambridge | ||
10:29 | Ipswich Platform | On time |
n/a
|
See details on departure to Ipswich | ||
10:58 | Peterborough Platform | On time |
n/a
|
See details on departure to Peterborough | ||
11:26 | Cambridge Platform | On time |
n/a
|
See details on departure to Cambridge | ||
11:55 | Ipswich Platform | On time |
n/a
|
See details on departure to Ipswich |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk