Bury St Edmunds

Address

Bury St Edmunds station
Station Hill
Bury St Edmunds
IP32 6AD

Ticket office

Unstaffed

0 Station updates

Station details

General information

Station Operator: LE
Station Code: BSE

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: Help points available on the concourse, and on platforms 1 and 2.

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Station Buffet Note: Coffeelink Self-service vending machine providing cold drinks and snacks
Telephones	Yes
Toilets	Yes
Toilets Note: The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
Waiting Room	No
Waiting Room Note: The waiting room is located in the station building and can be accessed from under the canopy on Platform 2 (for trains towards Stowmarket and Ipswich).

Car parking

Car parking	Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 101
Car Parking Contact Available: No
Phone number: 0345 050 7080
Website: https://www.ncp.co.uk/find-a-car-park/car-parks/bury-st-edmunds-stn-g-anglia/
Accessible Car Park Equipment: Yes
Accessible Spaces: 5

Daily Charge: £4.40
Weekly Charge: £17.00

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 24 Type: Compounds,Lockers,Stands Location: At station entrance and on both platforms

Cycle Storage Availability

Sheltered: Yes
Spaces: 24
Type: Compounds,Lockers,Stands
Location:

At station entrance and on both platforms

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Rail replacement bus services pick up and drop off at the bus stop on the station forecourt.
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Bury St Edmunds is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step-free access to both platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon: 5:45 AM to 7:15 PM Tue: 5:45 AM to 7:15 PM Wed: 5:45 AM to 7:15 PM Thu: 5:45 AM to 7:15 PM Fri: 5:45 AM to 7:15 PM Sat: 5:45 AM to 7:15 PM Sun: 8:00 AM to 4:00 PM
Staff Help Available Note: Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By speaking with a member of station staff By calling 0345 600 7245 (option 4) By selecting the help button on one of the ticket machines at this station By using one of the Help Points at this station
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Bury St Edmunds

Departures

Arrivals

Live departures for Bury St Edmunds
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
22:55	Colchester Platform 2	2	On time	n/a		See details on departure to Colchester
23:28	Ipswich Platform 2	2	On time	n/a		See details on departure to Ipswich

Live arrivals at Bury St Edmunds
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
22:54	Peterborough Platform 2	2	On time	n/a	See details on departure to Peterborough
22:56	Ipswich Platform 1	1	On time	n/a	See details on departure to Ipswich
23:27	Cambridge Platform 2	2	On time	n/a	See details on departure to Cambridge

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Bury St Edmunds

No timetables.

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