Alexandra Palace
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 1:00 PM |
|---|---|
| 3:15 PM to 7:20 PM | |
| Sat: | 8:45 AM to 3:45 PM |
| Sun: | to |
Station details
| Station Operator: GN | |
| Station Code: AAP |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
|
Travelcard: Zone 3 |
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Oyster Comments: Top-Up is only available from the ticket machine |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Penalty Fares: Applicable Operators: Great Northern |
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
| True | Customer Help Points |
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Customer Help Points Note: Ticket office, gateline and on platforms 1, 2 and 3/4. |
| True> | Atm Machine |
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Atm Machine Note: ATM located in ticket hall |
|
| False | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
| True | Shops |
| True | Station Buffet |
|
Station Buffet Note: Yes - cafe in ticket hall and on platform 1 |
|
| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Waiting Room |
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Waiting Room Note: Waiting room located on platforms 3 & 4. |
| false | Car parking |
| True | Cycle Storage Availability |
|
Sheltered: No |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
|
| True | Taxi Rank |
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Taxi Rank Note: YES |
| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
|
| False | National Key Toilets |
| True | Induction Loop |
| False | Wheelchairs Available |
| False | Ramp For Train Access |
| False | Step Free Access |
|
Step Free Access Note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is in the Ticket Hall next to the taxi office. |
| False | Accessible Taxis |
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Accessible Taxis Note: Yes |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0800 058 2844 | |
| True | Helpline Opening Hours |
| Mon - Sun: | 7:00 AM to 10:00 PM |
Live departures & arrivals for Alexandra Palace
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 04:57 | London Kings Cross Platform 2 | 2 | On time | coaches | See details on departure to London Kings Cross |
| 05:22 | Hertford North Platform 4 | 4 | On time | coaches | See details on departure to Hertford North |
| 05:35 | Stevenage via Hertford North Platform 4 | 4 | On time | coaches | See details on departure to Stevenage via Hertford North |
| 05:45 | Moorgate Platform 1 | 1 | On time | coaches | See details on departure to Moorgate |
| 05:53 | Moorgate Platform 2 | 2 | On time | coaches | See details on departure to Moorgate |
| 06:00 | Moorgate Platform 1 | 1 | On time | coaches | See details on departure to Moorgate |
| 06:02 | Stevenage via Hertford North Platform 4 | 4 | On time | coaches | See details on departure to Stevenage via Hertford North |
| 06:08 | Moorgate Platform 1 | 1 | On time | coaches | See details on departure to Moorgate |
| 06:19 | Moorgate Platform 1 | 1 | On time | coaches | See details on departure to Moorgate |
| 06:23 | Moorgate Platform 2 | 2 | On time | coaches | See details on departure to Moorgate |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 04:57 | Stevenage Platform 2 | 2 | On time | coaches | See details on departure to Stevenage |
| 05:22 | London Kings Cross Platform 4 | 4 | On time | coaches | See details on departure to London Kings Cross |
| 05:35 | London Kings Cross Platform 4 | 4 | On time | coaches | See details on departure to London Kings Cross |
| 05:45 | Stevenage Platform 1 | 1 | On time | coaches | See details on departure to Stevenage |
| 05:53 | Welwyn Garden City Platform 2 | 2 | On time | coaches | See details on departure to Welwyn Garden City |
| 06:00 | Hertford North Platform 1 | 1 | On time | coaches | See details on departure to Hertford North |
| 06:02 | Moorgate Platform 4 | 4 | On time | coaches | See details on departure to Moorgate |
| 06:07 | Welwyn Garden City Platform 1 | 1 | On time | coaches | See details on departure to Welwyn Garden City |
| 06:15 | Stevenage Platform 1 | 1 | On time | coaches | See details on departure to Stevenage |
| 06:23 | Moorgate Platform 3 | 3 | On time | coaches | See details on departure to Moorgate |