Alexandra Palace
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 1:00 PM |
|---|---|
| 3:15 PM to 7:20 PM | |
| Sat: | 8:45 AM to 3:45 PM |
| Sun: | to |
Station details
| Station Operator: GN | |
| Station Code: AAP |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
|
Travelcard: Zone 3 |
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Oyster Comments: Top-Up is only available from the ticket machine |
|
| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Northern |
|
| Lost Property Contact Available | No |
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Website: Go to website |
|
| Customer Help Points | Yes |
| Atm Machine | Yes |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | Yes |
| Station Buffet | Yes |
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Station Buffet Note: Yes - cafe in ticket hall and on platform 1 |
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| Telephones (Cards & Coins) | No |
| Toilets | No |
| Waiting Room | No |
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Waiting Room Note: Waiting room located on platforms 3 & 4. |
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| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
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| Taxi Rank | Yes |
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Taxi Rank Note: YES |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
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Step Free Access Note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is in the Ticket Hall next to the taxi office. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Yes |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 058 2844 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 7:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 6:15 AM to 1:00 PM Sat: 8:45 AM to 3:45 PM Sun: Unavailable |
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Live departures & arrivals for Alexandra Palace
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 19:23 | Welwyn Garden City Platform 3 | 3 | On time | coaches | See details on departure to Welwyn Garden City |
| 19:26 | Moorgate Platform 1 | 1 | On time | coaches | See details on departure to Moorgate |
| 19:32 | Stevenage via Hertford North Platform 4 | 4 | On time | coaches | See details on departure to Stevenage via Hertford North |
| 19:37 | Welwyn Garden City Platform | Cancelled | coaches | See details on departure to Welwyn Garden City | |
| 19:45 | Moorgate Platform 1 | 1 | On time | coaches | See details on departure to Moorgate |
| 19:47 | Hertford North Platform 4 | 4 | On time | coaches | See details on departure to Hertford North |
| 19:53 | Welwyn Garden City Platform 3 | 3 | On time | coaches | See details on departure to Welwyn Garden City |
| 19:56 | Moorgate Platform 1 | 1 | On time | coaches | See details on departure to Moorgate |
| 20:00 | Stevenage via Hertford North Platform 4 | 4 | On time | coaches | See details on departure to Stevenage via Hertford North |
| 20:15 | Moorgate Platform 1 | 1 | On time | coaches | See details on departure to Moorgate |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 19:23 | Moorgate Platform 3 | 3 | On time | coaches | See details on departure to Moorgate |
| 19:26 | Welwyn Garden City Platform 1 | 1 | On time | coaches | See details on departure to Welwyn Garden City |
| 19:31 | Moorgate Platform 4 | 4 | On time | coaches | See details on departure to Moorgate |
| 19:37 | Moorgate Platform | Cancelled | coaches | See details on departure to Moorgate | |
| 19:45 | Stevenage Platform 1 | 1 | On time | coaches | See details on departure to Stevenage |
| 19:47 | Moorgate Platform 4 | 4 | On time | coaches | See details on departure to Moorgate |
| 19:53 | Moorgate Platform 3 | 3 | On time | coaches | See details on departure to Moorgate |
| 19:56 | Welwyn Garden City Platform 1 | 1 | On time | coaches | See details on departure to Welwyn Garden City |
| 20:00 | Moorgate Platform 4 | 4 | On time | coaches | See details on departure to Moorgate |
| 20:15 | Stevenage Platform 1 | 1 | On time | coaches | See details on departure to Stevenage |