Alexandra Palace
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 1:00 PM |
|---|---|
| 3:15 PM to 7:20 PM | |
| Sat: | 8:45 AM to 3:45 PM |
| Sun: | to |
Station details
| Station Operator: GN | |
| Station Code: AAP |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
|
Travelcard: Zone 3 |
|
|
Oyster Comments: Top-Up is only available from the ticket machine |
|
| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: Great Northern |
|
| Lost Property Contact Available | No |
|
Website: Go to website |
|
| Customer Help Points | Yes |
| Atm Machine | Yes |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | Yes |
| Station Buffet | Yes |
|
Station Buffet Note: Yes - cafe in ticket hall and on platform 1 |
|
| Telephones (Cards & Coins) | No |
| Toilets | No |
| Waiting Room | No |
|
Waiting Room Note: Waiting room located on platforms 3 & 4. |
|
| Car parking | No |
| Cycle Storage Availability | Yes |
|
Sheltered: No |
|
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
|
Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
|
| Taxi Rank | Yes |
|
Taxi Rank Note: YES |
|
| Bus Service | Yes |
|
Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
|
| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
|
Accessible Public Telephones Note: Public telephones are not accessible |
|
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
|
Step Free Access Note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is in the Ticket Hall next to the taxi office. |
|
| Accessible Taxis | No |
|
Accessible Taxis Note: Yes |
|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - assistedtravel@greatnorthernrail.com |Phone - 0800 058 2844 | Textphone - 0800 138 1018 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 7:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
|
Staff Help Available Note: There is no ramp available to provide level access between train and platform at this station |
|
Live departures & arrivals for Alexandra Palace
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 21:00 | Stevenage via Hertford North Platform 4 | 4 | On time |
n/a
|
See details on departure to Stevenage via Hertford North | |
| 21:15 | Moorgate Platform 1 | 1 | On time |
n/a
|
See details on departure to Moorgate | |
| 21:20 | Welwyn Garden City Platform 3 | 3 | On time |
n/a
|
See details on departure to Welwyn Garden City | |
| 21:26 | Moorgate Platform 2 | 2 | On time |
n/a
|
See details on departure to Moorgate | |
| 21:30 | Stevenage via Hertford North Platform 4 | 4 | On time |
n/a
|
See details on departure to Stevenage via Hertford North | |
| 21:45 | Moorgate Platform 1 | 1 | On time |
n/a
|
See details on departure to Moorgate | |
| 21:50 | Welwyn Garden City Platform 3 | 3 | On time |
n/a
|
See details on departure to Welwyn Garden City | |
| 21:56 | Moorgate Platform 2 | 2 | On time |
n/a
|
See details on departure to Moorgate | |
| 22:00 | Stevenage via Hertford North Platform 4 | 4 | On time |
n/a
|
See details on departure to Stevenage via Hertford North | |
| 22:15 | Moorgate Platform 1 | 1 | On time |
n/a
|
See details on departure to Moorgate |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 21:00 | Moorgate Platform 4 | 4 | On time |
n/a
|
See details on departure to Moorgate | |
| 21:15 | Stevenage Platform 1 | 1 | On time |
n/a
|
See details on departure to Stevenage | |
| 21:19 | Moorgate Platform 3 | 3 | On time |
n/a
|
See details on departure to Moorgate | |
| 21:26 | Welwyn Garden City Platform 2 | 2 | On time |
n/a
|
See details on departure to Welwyn Garden City | |
| 21:30 | Moorgate Platform 4 | 4 | On time |
n/a
|
See details on departure to Moorgate | |
| 21:45 | Stevenage Platform 1 | 1 | On time |
n/a
|
See details on departure to Stevenage | |
| 21:49 | Moorgate Platform 3 | 3 | On time |
n/a
|
See details on departure to Moorgate | |
| 21:56 | Welwyn Garden City Platform 2 | 2 | On time |
n/a
|
See details on departure to Welwyn Garden City | |
| 22:00 | Moorgate Platform 4 | 4 | On time |
n/a
|
See details on departure to Moorgate | |
| 22:15 | Stevenage Platform 1 | 1 | On time |
n/a
|
See details on departure to Stevenage |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk