Alexandra Palace
Ticket office
Open now
| Mon - Fri: | 6:15 AM to 12:40 PM |
|---|---|
| 3:30 PM to 7:00 PM | |
| Sat: | 9:00 AM to 3:25 PM |
Station details
General information
| Station Operator: GN | |
| Station Code: AAP |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
|
Travelcard: Zone 3 |
|
| Oyster Comments: Top-Up is only available from the ticket machine |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Great Northern |
|
|
Ticket Office Note: Ticket offices are available at the station entrance |
Passenger services
| False> | Lost Property Contact Available |
|
Phone number:
0345 026 4700 Website: Go to website |
|
| True | Ticket Gate |
|
|
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
|
Customer Help Points Note: These are available on both the London and North bound platforms. |
Station facilities
| True> | Atm Machine |
|
Atm Machine Note: ATM located in ticket hall |
|
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
|
Wifi Note: |
|
| False | Waiting Room |
|
Waiting Room Note: Waiting room located on platforms 3 & 4 |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
|
Taxi Rank Note: Taxi office located in Booking Hall area. |
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
|
Accessible Booking Office Counter Note: Discretion is shown and assistance is provided where appropriate |
|
| False | Accessible Public Telephones |
|
Accessible Public Telephones Note: Public telephones are not accessible |
|
| False | National Key Toilets |
|
|
|
| True | Induction Loop |
| False | Wheelchairs Available |
| False | Ramp For Train Access |
|
|
| False | Accessible Taxis |
|
Accessible Taxis Note: Accessible taxis are not available |
|
| True | Accessible Ticket Machines |
|
|
|
| False | Impaired Mobility Set Down |
|
|
Live departures & arrivals for Alexandra Palace
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 06:38 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| 06:40 | Stevenage via Hertford North Platform 4 | 4 | 06:42 2 mins late | See details on departure to Stevenage via Hertford North |
| 06:50 | Moorgate Platform 1 | 1 | 06:53 3 mins late | See details on departure to Moorgate |
| 06:53 | Moorgate Platform 2 | 2 | On time | See details on departure to Moorgate |
| 06:55 | Welwyn Garden City Platform 3 | 3 | On time | See details on departure to Welwyn Garden City |
| 07:01 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| 07:10 | Stevenage via Hertford North Platform 4 | 4 | On time | See details on departure to Stevenage via Hertford North |
| 07:12 | Moorgate Platform 2 | 2 | On time | See details on departure to Moorgate |
| 07:17 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| 07:21 | Moorgate Platform 2 | 2 | On time | See details on departure to Moorgate |
| 07:25 | Welwyn Garden City Platform 3 | 3 | On time | See details on departure to Welwyn Garden City |
| 07:29 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| 07:32 | Hertford North Platform 4 | 4 | On time | See details on departure to Hertford North |
| 07:40 | Stevenage via Hertford North Platform 4 | 4 | On time | See details on departure to Stevenage via Hertford North |
| 07:46 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| 07:50 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| 07:51 | Hertford North Platform 4 | 4 | On time | See details on departure to Hertford North |
| 07:57 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| 07:59 | Welwyn Garden City Platform 3 | 3 | On time | See details on departure to Welwyn Garden City |
| 08:00 | Moorgate Platform 2 | 2 | On time | See details on departure to Moorgate |
| 08:06 | Moorgate Platform | Cancelled | See details on departure to Moorgate | |
| 08:08 | Letchworth Garden City via Hertford North Platform 4 | 4 | On time | See details on departure to Letchworth Garden City via Hertford North |
| 08:10 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| 08:15 | Gordon Hill Platform 4 | 4 | On time | See details on departure to Gordon Hill |
| 08:16 | Moorgate Platform 2 | 2 | On time | See details on departure to Moorgate |
| 08:20 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| 08:23 | Stevenage via Hertford North Platform 4 | 4 | On time | See details on departure to Stevenage via Hertford North |
| 08:28 | Welwyn Garden City Platform 3 | 3 | On time | See details on departure to Welwyn Garden City |
| 08:30 | Moorgate Platform 1 | 1 | On time | See details on departure to Moorgate |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 06:38 | Letchworth Garden City Platform 1 | 1 | On time | See details on departure to Letchworth Garden City |
| 06:40 | Moorgate Platform 4 | 4 | On time | See details on departure to Moorgate |
| 06:50 | Stevenage Platform 1 | 1 | 06:53 3 mins late | See details on departure to Stevenage |
| 06:53 | Welwyn Garden City Platform 2 | 2 | On time | See details on departure to Welwyn Garden City |
| 06:55 | Moorgate Platform 3 | 3 | On time | See details on departure to Moorgate |
| 07:01 | Hertford North Platform 1 | 1 | On time | See details on departure to Hertford North |
| 07:10 | Moorgate Platform 4 | 4 | On time | See details on departure to Moorgate |
| 07:12 | Welwyn Garden City Platform 2 | 2 | On time | See details on departure to Welwyn Garden City |
| 07:17 | Gordon Hill Platform 1 | 1 | On time | See details on departure to Gordon Hill |
| 07:21 | Welwyn Garden City Platform 2 | 2 | On time | See details on departure to Welwyn Garden City |
| 07:25 | Moorgate Platform 3 | 3 | On time | See details on departure to Moorgate |
| 07:29 | Hertford North Platform 1 | 1 | On time | See details on departure to Hertford North |
| 07:32 | Moorgate Platform 4 | 4 | On time | See details on departure to Moorgate |
| 07:40 | Moorgate Platform 4 | 4 | On time | See details on departure to Moorgate |
| 07:46 | Gordon Hill Platform 1 | 1 | On time | See details on departure to Gordon Hill |
| 07:50 | Hertford North Platform 1 | 1 | On time | See details on departure to Hertford North |
| 07:50 | Moorgate Platform 4 | 4 | On time | See details on departure to Moorgate |
| 07:57 | Hertford North Platform 1 | 1 | On time | See details on departure to Hertford North |
| 07:59 | Moorgate Platform 3 | 3 | On time | See details on departure to Moorgate |
| 08:00 | Welwyn Garden City Platform 2 | 2 | On time | See details on departure to Welwyn Garden City |
| 08:06 | Hertford North Platform | Cancelled | See details on departure to Hertford North | |
| 08:08 | Moorgate Platform 4 | 4 | On time | See details on departure to Moorgate |
| 08:10 | Stevenage Platform 1 | 1 | On time | See details on departure to Stevenage |
| 08:15 | Moorgate Platform 4 | 4 | On time | See details on departure to Moorgate |
| 08:16 | Welwyn Garden City Platform 2 | 2 | On time | See details on departure to Welwyn Garden City |
| 08:20 | Hertford North Platform 1 | 1 | On time | See details on departure to Hertford North |
| 08:23 | Moorgate Platform 4 | 4 | On time | See details on departure to Moorgate |
| 08:28 | Moorgate Platform 3 | 3 | On time | See details on departure to Moorgate |
| 08:30 | Gordon Hill Platform 1 | 1 | On time | See details on departure to Gordon Hill |