If you have an Advance ticket for a train that’s a strike day, you can either apply for a full refund with no admin fee please visit our
strike refund page for more information or return it to the original retailer where you got your ticket for an eVoucher, to purchase a future ticket. eVouchers are valid for 12 months from the date of issue. If you have two Advance tickets (an outbound and a return), to be used as a return journey, and either of the legs is on a strike day, you can claim a fee-free refund or change of journey for any unused legs / tickets.