Support for Parents FAQs | Southeastern Railway

Q: Are there any ways I can entertain my kids when travelling on the train?

Absolutely! We understand little ones can be restless on a long journey. You can download and print some free Southeastern train-themed activity pages or connect to our free WiFi when your on board our trains.

Q: How do I know if there are toilets on my train?

Live information on on-board toilets is now available through our Southeastern app .

I'm pregnant, what can you do to make my journey more comfortable?

Don’t be left standing on a packed train. If you’re pregnant, you can get a free Baby on Board badge to let everyone know you need a seat.

Applying is easy. Just request a badge using our online feedback form, or give our Customer Services team a call on 0345 322 7021 and they’ll be happy to put one in the post for you.

Pregnant passengers can meet the criteria for a Priority Seating card.

This card can be shown to fellow passengers who are sitting in a priority seat and gives them priority over non-card holders.

Are there any ways I can entertain my kids when travelling on the train?

How do I know if there are toilets on my train?

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Parents to be

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