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There are also planned engineering works for today Check before travelling
Last updated: 13:08

Thank you for visiting, the Great British Rail Sale has now closed. 

But don’t worry if you missed out, whether you’re travelling with family or friends you can still save money and enjoy days out by train with Southeastern. 

If you've already bought a Great British Rail Sale Advance ticket and are looking for more information, check out our handy FAQs below.

FAQs

Train companies including Southeastern worked together in partnership to run a national promotion offering up to 50% off Advance tickets on selected journeys. The promotion ended on 2 May.

Unfortunately, First-Class upgrades are not available with Rail Sale Advance tickets.

Great British Rail Sale Advance tickets are valid only on the date and train shown on the ticket and for the journey and train company you booked.

If the train you purchased a ticket for is cancelled or is delayed and you still decide to travel, special arrangements will be made to accommodate you on another train (although a seat cannot be guaranteed). If you choose not to travel, a refund will be offered on unused tickets and you will not be charged an administration fee.

Southeastern do not offer seat reservations. Your ticket is valid on a specific train date and time of travel and you may sit in any available seat on the specified train, in Standard Class seating.

Great British Rail Sale Advance tickets are valid only on the date and train shown on the ticket or for the journey you booked. If you travel on a different train, then your ticket may not be valid and you may need to buy a new ticket. If you board the train with an invalid ticket you may be liable to a Penalty Fare.

The rail industry has introduced a temporary amendment to Advance ticket terms & conditions to help customers gain confidence travelling by rail again. Until 30th September 2022, Advance tickets can be surrendered back to the original retailer for an eVoucher, for use when purchasing a future ticket. Vouchers are valid for 12 months from the date of issue. 

To apply for your voucher exchange, If your ticket was purchased online and hasn’t been printed/collected, please visit our contact us page and fill out the online form, quoting your order reference number.  

If your ticket was purchased online or at a station and it has been printed, we would ask that you post them to our Customer Services team at the address below: 

PO Box 10422, 
Ashby-de-la-Zouch, 
LE65 9EL

Requests must be made, and can only be accepted, by 18:00 the day before travel.

Customers can apply to see if they’re eligible for Delay Repay in times of disruption. If you choose not to travel at the last minute in the event of train delays, you should apply for Delay Repay. You can find more information on our Delay Repay page.

The rail industry has introduced a temporary amendment to Advance ticket terms & conditions to help customers gain confidence travelling by rail again. Until 30th September 2022, Advance tickets can be surrendered back to the original retailer for an eVoucher, for use when purchasing a future ticket. Vouchers are valid for 12 months from the date of issue. 

To apply for your voucher exchange, If your ticket was purchased online and hasn’t been printed/collected, please visit our contact us page and fill out the online form, quoting your order reference number.  

If your ticket was purchased online or at a station and it has been printed, we would ask that you post them to our Customer Services team at the address below: 

PO Box 10422, 
Ashby-de-la-Zouch, 
LE65 9EL 

Requests must be made, and can only be accepted, by 18:00 the day before travel. 

Rail Sale Advance tickets will not be available during the travel period 25 April – 27 May 2022 for routes that are affected by planned engineering works.  

Rail Sale Advance tickets will not be available on routes to  the following stations which will be served by replacement buses on the dates stated:  

Saturday 30 April – Frant, High Brooms, Tunbridge Wells 

Sunday 1 May – Canterbury West, Chartham, Chilham, Frant, High Brooms, Sturry, Tunbridge Wells, Wye 

Monday 2 May – Frant, High Brooms, Tunbridge Wells 

Sunday 8 May – Chatham, Frant, Gillingham, High Brooms, Hildenborough, Rochester, Tonbridge, Tunbridge Wells 

Sunday 15 May – Abbey Wood, Aylesford, Battle, Beckenham Hill, Bellingham, Beltring, Belvedere, Bickley, Birchington on Sea, Broadstairs, Bromley South, Catford, Charlton, Chestfield & Swalecliffe, Crowhurst, Cuxton, Dumpton Park, East Farleigh, Erith, Greenwich, Halling, Herne Bay, Maidstone Barracks, Maidstone West, Margate, Maze Hill, New Hythe, Plumstead, Ravensbourne, Shortlands, Snodland, St Leonards Warrior Square, Wateringbury, West St Leonards, Westcombe Park, Westgate on Sea, Whitstable, Woolwich Arsenal, Woolwich Dockyard, Yalding. 

Saturday 21 May – High Brooms 

Sunday 22 May – Albany Park, Beltring, Bexley, Catford Bridge< Clock House, Crayford, Dartford, East Farleigh, Eden Park, Elmers End, Greenhithe, Hayes, Headcorn, High Brooms, Lower Sydenham, Marden, New Beckenham, Northfleet, Pluckley, Staplehurst, Stone Crossing, Swanscombe, Wateringbury, West Wickham, Yalding. 
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