Facts, figures and future plans from Southeastern, the rail network linking London with Kent and parts of East Sussex
We operate one of the busiest networks in the country
Southeastern has been running the train service between London and Kent and parts of East Sussex since 2006. We operate one of the busiest networks in the country including the UK’s first domestic high speed service with Javelin trains.
Southeastern is operated by Govia, a joint venture between leading transport operators Go-Ahead (65%) and Keolis (35%).
A new contract commenced on 1 April 2020 and will run until 16 October 2021, with the option to extend at the Department for Transport’s discretion until 31 March 2022.
During the course of the contract term, Southeastern will deliver a range of customer experience improvements including exploring options to boost capacity in the short-term as additional rolling stock becomes available, and continued partnership with Network Rail to develop a longer-term capacity, rolling stock and punctuality strategy for the Southeastern network beyond 2022.
Southeastern by numbers
- 640,000 passenger journeys on 2016 train services every weekday
- 1755 train services on Saturdays and 967 on Sundays
- 392 trains
- 164 stations managed, 180 stations served (plus two additional stations served in the morning peak - Bellingham and Crofton Park)
- Over 4,000 employees
- 140mph top speed on the UK’s first domestic high speed service
- Mainline trains throughout Kent are Bombardier Class 375 Electrostars. They travel at up to 100mph
- Metro trains on the inter-city London routes are Class 465 and 466 Networkers and Class 376 Electrostars. They travel at up to 75mph
- High speed trains from Kent to St Pancras International are Hitachi-Class 395 trains
Keeping you informed
We know that if your train is delayed or cancelled, your priority is knowing what to do next. Is it quicker to wait, or take another route? We’re finding new ways to give you fast, honest, accurate information during disruptions and delays.
You can read about our approach in our Passenger Information During Disruption (PIDD) Local Delivery Plan.
Getting better, year on year
We work with Network Rail to make our network more reliable. Every year, we report on how we’re performing, what we’ve achieved, and what our plans are for the year ahead.
We try hard to make sure your trains run on time – and we’re improving. To see how we’re doing, read about Our performance.
Our top priorities are improving trains and stations and increasing services. But that’s not all we’re doing. Here are some other priorities:
- Improving safety and security
- Developing and training our employees
- Reducing energy use and recycling waste
- Supporting local communities
Find out more about what we do in our Sustainability Report.
Inclusion and diversity
Our commitment to diversity, starts at the top, making our business stronger, smarter and more sustainable. We have introduced sector leading diversity targets to support our goals and are working extensively to attract and develop women in all roles.
Group Travel Awards - Finalist
Voted by the readers of Group Travel Organiser magazine.
Questions about our services?