Southeastern

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Company information

Facts, figures and future plans from Southeastern, the rail network linking London with Kent and parts of East Sussex

We operate one of the busiest networks in the country

Southeastern has been running the train service between London and Kent and parts of East Sussex since 2006. We operate one of the busiest networks in the country including the UK’s first domestic high speed service with Javelin trains. 

Southeastern is operated by Govia, a joint venture between leading transport operators Go-Ahead (65%) and Keolis (35%).


Southeastern by numbers

  • 640,000 passenger journeys on 1,922 train services every weekday
  • 1,690 train services on Saturdays and 968 on Sundays
  • 367 trains
  • 165 stations managed, 178 stations served
  • 4,000 employees
  • 140mph top speed on the UK’s first domestic high speed service

Our trains

  • Mainline trains throughout Kent are Bombardier Class 375 Electrostars. They travel at up to 100mph
  • Metro trains on the inter-city London routes are Class 465 and 466 Networkers and Class 376 Electrostars. They travel at up to 75mph
  • High speed trains from Kent to St Pancras are Hitachi-Class 395 trains

Keeping you informed

We know that if your train is delayed or cancelled, your priority is knowing what to do next. Is it quicker to wait, or take another route?  We’re finding new ways to give you fast, honest, accurate information during disruptions and delays.

You can read about our approach in our Passenger Information During Delays (PIDD) Local Delivery Plan.

Download the PIDD Local Delivery Plan 


Getting better, year on year

We work with Network Rail to make our network more reliable. Every year, we report on how we’re performing, what we’ve achieved, and what our plans are for the year ahead.

Download our Joint Performance Strategy (pdf) 

We try hard to make sure your trains run on time – and we’re improving. To see how we’re doing, read about Our performance.


Bringing people together

Our top priorities are improving trains and stations and increasing services. But that’s not all we’re doing. Here are some other priorities:

  • Improving safety and security
  • Developing and training our employees
  • Reducing energy use and recycling waste
  • Supporting local communities

Find out more about what we do in our Sustainability Report.

Download our Sustainability Report 2015 


Listening and learning

The best way for us to improve is to listen to our passengers. See how we go about getting your opinions in our Customer and Stakeholder Engagement Strategy.

Download our Customer and Stakeholder Engagement Strategy

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