Willesden Junction Train Station

Address

Willesden Junction station
Station Approach
Harlesden
NW10 4UY

Station staff availability

Station staff availability
Mon - Fri	Closed
Sat	Closed
Sun	Closed

For full accessibility information at Willesden Junction, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-20:15
Sat:	06:30-20:15
Sun:	09:15-18:30

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Located on Platform 3
Step Free Access	Yes	Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance
Impaired Mobility Set Down	Yes	Outside the main (Old Oak Lane) entrance
Wheelchairs Available	No

Getting to and from the station
Accessible Taxis	Yes	contact taxi operator directly

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	A photo booth is located at the main (Old Oak Lane) ticket hall
Station Buffet	Yes	Coffee shops with indoor seating are located on Platforms 3 and 4
Toilets	Yes	Located on Platform 3
CCTV	Yes
Atm Machine	No
Telephones	No
Waiting Room	No	A large heated waiting room is located on Platforms 4/5

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket offices are located at the main (Old Oak Lane) and Harrow Road entrances

Smartcards
Travelcard		Zone 2/3
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Phone number: 0845 330 9882 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Customer Information Point on Platforms 4/5 or at the ticket offices
Customer Help Points	Yes
Customer Services: Customer Information Point on Platforms 4/5 or at the ticket offices

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 60 Type: Stands Location: Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 60
Type: Stands
Location:

Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Use Bus stop N in Station Approach for eastbound services to Camden Road Use Bus stop N in Station Approach for westbound services to Richmond
Taxi Rank	Yes	A taxi freephone is located in the main (Old Oak Lane) ticket hall
Bus Service	Yes	Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station
Tube, Overground and Tram links	Yes	There is a frequent London Underground (Bakerloo line) service from this station

General information

Station Operator	LO
Station Code	WIJ
Staffing Level	Full Time

Live departures & arrivals for Willesden Junction

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.