Whitechapel Train Station

Address

Whitechapel station
Whitechapel Road
Whitechapel
E1 1BY

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Station staff availability

For full accessibility information at Whitechapel, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	Yes	Step-free access available to train available on all platforms, including London Underground, except southbound London Overground platform which requires a manual boarding ramp. Boarding ramps and / or mini ramps available’ For more information visit https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairsFor information about step-free access at London Underground stations and which stations have boarding ramps and mini ramps available see the Step-free Tube guide
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0343 222 1234 or 020 3031 9331 (Textphone)
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Toilets	Yes
CCTV	Yes
Atm Machine	No
Shops	No
Station Buffet	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Travelcard		Zone 2
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Penalty Fares		Applicable Operators: Southeastern
Prepurchase Collection	No

Passenger services

Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		TFL Customer Services 0343 222 1234
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: TFL Customer Services 0343 222 1234

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Taxi Rank	No
Bus Service	No

General information

Station Operator	LT
Station Code	ZLW
Staffing Level	Full Time

Live departures & arrivals for Whitechapel

Departures

Arrivals

Live departures for Whitechapel
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:43	London Paddington		Cancelled
This service has been cancelled because of earlier engineering works not being finished on time
07:46	Highbury & Islington Platform 5	5	On time	n/a
07:46	West Croydon Platform 6	6	On time	n/a
07:47	Abbey Wood Platform A	A	On time
07:47	London Paddington Platform B	B	On time
07:49	Dalston Junction Platform 5	5	On time	n/a
07:50	Shenfield Platform A	A	On time
07:51	Heathrow Airport T5 Platform B	B	On time
07:52	New Cross Platform 6	6	On time	n/a
07:53	Highbury & Islington Platform 5	5	On time	n/a

Live arrivals at Whitechapel
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:43	Shenfield		Cancelled
This service has been cancelled because of earlier engineering works not being finished on time
07:45	Crystal Palace Platform 5	5	On time	n/a
07:45	Highbury & Islington Platform 6	6	On time	n/a
07:47	Heathrow Airport T4 Platform A	A	On time
07:47	Abbey Wood Platform B	B	On time
07:48	Clapham Junction Platform 5	5	On time	n/a
07:50	London Paddington Platform A	A	On time
07:51	Shenfield Platform B	B	On time
07:51	Dalston Junction Platform 6	6	On time	n/a
07:53	West Croydon Platform 5	5	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Whitechapel

No timetables.

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