Whitby Train Station

Address

Whitby station
Station Square
Whitby
YO21 1YN

Station staff availability

For full accessibility information at Whitby, view our accessibility info below.

Ticket office availability

Unstaffed

Ticket office availability
Mon:	08:30-16:00
Tue:	08:30-16:00
Wed:	08:30-16:00
Thu:	08:30-16:00
Fri:	08:30-16:00
Sat:	08:30-16:00
Sun:	Closed

0 Station updates

Station details

Whitby Ticket Office
The ticket office at Whitby is temporarily closed, we apologise for any inconvenience caused. If you need any assistance, please call our Customer Experience Centre 24/7 on 0800 200 6060

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	Category A Station Both platforms are step free. To find our more about travelling around this station, please see the 360 map click here
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Station Buffet	Yes
Telephones	Yes
CCTV	No
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket office is operated by North Yorkshire Moors Railway Company. They can sell the full range of National Rail tickets.

Smartcards
Smartcard Topup	Yes
Smartcard Issued	No
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Customer Services		08002006060
Customer Help Points	Yes	Platform 1
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: 08002006060

Car parking

Car parking	Yes
Name: Station Car Park - Charges apply between 00.00 - 23.59 every day Operator: Spaces: 48 Notes: Car Park Charges1 hour: £2.50 - 2 hours: £5.00 - 1 Day: £10.00RingGo: 5710 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Note: Car Park Charges1 hour: £2.50 - 2 hours: £5.00 - 1 Day: £10.00RingGo: 5710 Accessible Car Park Equipment: Yes	Daily Charge: £13.20 Weekly Charge: £52.80 Monthly Charge: £203.00

Yes

Name: Station Car Park - Charges apply between 00.00 - 23.59 every day
Operator:
Spaces: 48
Notes:

Car Park Charges1 hour: £2.50 - 2 hours: £5.00 - 1 Day: £10.00RingGo: 5710

Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Note:

Car Park Charges1 hour: £2.50 - 2 hours: £5.00 - 1 Day: £10.00RingGo: 5710

Accessible Car Park Equipment: Yes

Daily Charge: £13.20
Weekly Charge: £52.80
Monthly Charge: £203.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 12 Type: Stands Location: Next to bus depot office
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 12
Type: Stands
Location:

Next to bus depot office

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Pick Up/Drop Off at the bus Shelter on Langbourne Road by the Co-Op. What3words - escape.cheeks.momentous
Bus Service	Yes	Busline 0871 200 2233
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	NT
Station Code	WTB
Staffing Level	unstaffed

Live departures & arrivals for Whitby

Departures

Arrivals

Live departures for Whitby
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Train LengthCoaches	further details
17:10	Pickering Platform 2	2	On time	n/a

Pickering

17:10

Platform

On time

Seats

n/a

Live arrivals at Whitby
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Train LengthCoaches	further details
16:56	Pickering		On time	n/a