West Horndon Train Station

Address

West Horndon station
Station Approach
West Horndon
CM13 3TJ

Station staff availability

For full accessibility information at West Horndon, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-10:30
Sat:	08:30-14:45
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Within booking hall. This can be accessed using a radar key.
Step Free Access	No	Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1
Impaired Mobility Set Down	Yes	Outside station entrance
Accessible Booking Office Counter	No
Wheelchairs Available	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03457 44 44 22
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes
Toilets	Yes	The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Telephones	No
Waiting Room	No	Platform 2 Booking Hall

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Platform 2

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Ticket Gate	Yes
Customer Services		Monday - Friday, 08:00 - 20:00.Saturday - Sunday - Public Holidays, 09:00 - 16:00Closed Christmas Day - Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Monday - Friday, 08:00 - 20:00.Saturday - Sunday - Public Holidays, 09:00 - 16:00Closed Christmas Day - Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 146 Notes: Premier Reserved Parking (Annual): £1,591.00 Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays Car Parking Contact Available: No Phone number: 0845 050 70 80 Website: http://www.ncp.co.uk Accessible Car Park Equipment: No Accessible Spaces: 3	Daily Charge: £8.50 Weekly Charge: £33.00 Monthly Charge: £125.00

Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 146
Notes:

Premier Reserved Parking (Annual): £1,591.00

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: http://www.ncp.co.uk
Accessible Car Park Equipment: No
Accessible Spaces: 3

Daily Charge: £8.50
Weekly Charge: £33.00
Monthly Charge: £125.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 20 Type: Stands Location: Car Park & Platform 2 (Shoeburyness bound)
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 20
Type: Stands
Location:

Car Park & Platform 2 (Shoeburyness bound)

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	c2c Rail Replacement outside the Station Entrance (W3W ///dare.novel.trendy)
Taxi Rank	Yes	No
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	CC
Station Code	WHR
Staffing Level	partTime

Live departures & arrivals for West Horndon

Departures

Arrivals

Live departures for West Horndon
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
01:02	Shoeburyness		Delayed	n/a	N/A

Shoeburyness

01:02

Platform

Delayed

Seats

n/a

Air-con

N/A

Live arrivals at West Horndon
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
01:02	London Fenchurch Street		Delayed	n/a	N/A

London Fenchurch Street