West Ham Train Station

Address

West Ham station
Manor Road
West Ham
E15 3BN

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Station staff availability

For full accessibility information at West Ham, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	Yes	This station has step-free access via lifts to all platforms
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Contact taxi operator directly

Staff help
Staff Help Available	Yes
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0343 222 1234 or 020 3031 9331 (Textphone)
Accessible Public Telephones	No

Station facilities

Shops	Yes	Nisa Local convenience store and Home & Beauty shop by entrance to station.
CCTV	Yes
Atm Machine	No
Atm Machine Note: ATM can be found in the Post Office across the road.
Baby Change	No
Seated Area	No
Station Buffet	No
Telephones	No
Toilets	No
Toilets Note: None
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Travelcard		Zone 2/3
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Penalty Fares		Applicable Operators: Southeastern
Prepurchase Collection	No

Passenger services

Phone number: 0343 222 1234 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		TfL Customer Services: Tel - 0343 222 1234
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: TfL Customer Services: Tel - 0343 222 1234

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	c2c Rail Replacement along Manor Road in front of the Main Entrance: Buses toward London at Bus Stop B in front of Elder House, south of Memorial Ave (W3W ///worker.picked.zealous) Buses toward Barking/Southend at Bus Stop P adjacent to the station, north of Memorial Ave (W3W ///again.games.gone)
Taxi Rank	No
Bus Service	No

Location for Rail Replacement Services

Yes

c2c Rail Replacement along Manor Road in front of the Main Entrance:

Buses toward London at Bus Stop B in front of Elder House, south of Memorial Ave (W3W ///worker.picked.zealous)
Buses toward Barking/Southend at Bus Stop P adjacent to the station, north of Memorial Ave (W3W ///again.games.gone)

Taxi Rank

Bus Service

General information

Station Operator	LT
Station Code	WEH
Staffing Level	unstaffed

Live departures & arrivals for West Ham

Departures

Arrivals

Live departures for West Ham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
20:32	Grays via Rainham Platform 8	8	On time	n/a
20:41	Shoeburyness Platform 8	8	On time	n/a

Live arrivals at West Ham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
20:32	London Fenchurch Street Platform 8	8	On time	n/a
20:41	London Fenchurch Street Platform 8	8	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for West Ham

No timetables.

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