West Croydon Train Station

Address

West Croydon station
London Road
Croydon
CR0 2TA

Station staff availability

Staff Help Available Note:

Customer service staff are available from start until end of service, 7 days a week

Ticket office availability

Ticket office availability
Mon - Fri:	06:25-20:15
Sat:	06:25-20:15
Sun:	08:10-17:45

0 Station updates

Station details

Step free access is unavailable between island platforms 1 and 3 and the station exit / entrance at West Croydon station.
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	B2 station category. Step free access available for platform 1 and 3 using the London Road car park entrance . This side gate is kept locked but has help buttons to request use. Step-free access via separate entrance to platform 4 (to Sutton).
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Staff help
Staff Help Available	Yes	Staff Help Available Note: Customer service staff are available from start until end of service, 7 days a week
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	News agent High street shops
Station Buffet	Yes	Coffee shop
CCTV	Yes
Atm Machine	No
Atm Machine Note: Located on concourse Located by the ticket office
Baby Change	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Travelcard		Zone 5
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Help Points	Yes	Help points on platforms 3 and 4. Customer assistance office on platform 1.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 12 Type: Stands Location: Platform 4
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 12
Type: Stands
Location:

Platform 4

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Bus Stop B5 in Station Road Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service.
Taxi Rank	Yes	If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Bus Service	No

Location for Rail Replacement Services

Yes

Bus Stop B5 in Station Road

Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service.

Taxi Rank

Yes

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Bus Service

General information

Station Operator	LO
Station Code	WCY
Staffing Level	partTime

Live departures & arrivals for West Croydon

Departures

Arrivals

Live departures for West Croydon
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:15	Epsom Platform 4	4	On time
08:15	Highbury & Islington Platform 1	1	On time	n/a
08:19	Sutton (London) Platform 4	4	On time
08:22	London Victoria via Crystal Palace Platform 3	3	On time
08:26	London Victoria via Norbury Platform 3	3	On time
08:31	Highbury & Islington Platform 1	1	On time	n/a
08:34	Epsom Downs Platform 4	4	On time
08:35	London Victoria via Norbury Platform 3	3	On time
08:40	London Bridge Platform 3	3	On time
08:45	Epsom Platform 4	4	On time

Live arrivals at West Croydon
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:14	London Bridge Platform 4	4	On time
08:19	London Victoria Platform 4	4	On time
08:22	London Victoria Platform 4	4	On time
08:25	Highbury & Islington Platform 1	1	On time	n/a
08:25	Sutton (London) Platform 3	3	On time
08:33	London Victoria Platform 4	4	On time
08:35	Epsom Downs Platform 3	3	On time
08:39	Highbury & Islington Platform 1	1	On time	n/a
08:39	Epsom Platform 3	3	On time
08:44	London Bridge Platform 4	4	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for West Croydon

No timetables.

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