West Byfleet Train Station

Address

West Byfleet station
Claremont Road
West Byfleet
KT14 6DY

Station staff availability

For full accessibility information at West Byfleet, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-20:00
Sat:	06:30-20:00
Sun:	09:10-16:40

0 Station updates

Station details

Various toilets in the booking hall are out of order at West Byfleet station.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes	The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Step Free Access	No	Step-free category B1 station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. From Platform 1 there is step-free access to Platforms 2 and 3 (for trains towards Woking) via lifts. There is a stepped entrance from the Station Approach entrance/ subway to Platforms 2 and 3, but there is an alternative step-free route via the street - approximately 140m.
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note:
Shops	Yes
Station Buffet	Yes	A coffee shop on the approach to the station.
Toilets	Yes	The toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
CCTV	Yes
Atm Machine	No
Baby Change	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Outside ticket office and on Platform 3

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Help points are available on all platforms
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	Yes
Name: West Byfleet Main Car Park Operator: Spaces: 290 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 2 Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £5.50 Weekly Charge: £21.90 Monthly Charge: £77.70
Name: West Byfleet Premium Car Park Operator: Spaces: 40 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 2	Daily Charge: £7.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 210 Type: Stands,Racks Location: Platform 1 car park, platform 3 exit
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 210
Type: Stands,Racks
Location:

Platform 1 car park, platform 3 exit

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Bus Stop A, Station Approach next to Enterprise House.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

General information

Station Operator	SW
Station Code	WBY
Staffing Level	partTime

Live departures & arrivals for West Byfleet

Departures

Arrivals

Live departures for West Byfleet
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:30	London Waterloo Platform 1	1	On time	n/a
07:33	Guildford Platform 3	3	07:34 1 min late	n/a
07:51	Alton Platform 3	3	On time	n/a
07:53	London Waterloo Platform 1	1	On time	n/a
08:03	Woking Platform 3	3	On time	n/a
08:06	London Waterloo Platform 1	1	On time	n/a
08:21	Alton Platform 3	3	On time	n/a
08:25	London Waterloo Platform 1	1	On time	n/a
08:33	Guildford Platform 3	3	On time	n/a
08:36	London Waterloo Platform 1	1	On time	n/a

Live arrivals at West Byfleet
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:30	Woking Platform 1	1	On time	n/a
07:33	London Waterloo Platform 3	3	07:34 1 min late	n/a
07:50	Woking Platform 1	1	On time	n/a
07:51	London Waterloo Platform 3	3	On time	n/a
08:03	London Waterloo Platform 3	3	On time	n/a
08:06	Woking Platform 1	1	On time	n/a
08:21	London Waterloo Platform 3	3	On time	n/a
08:24	Woking Platform 1	1	On time	n/a
08:33	London Waterloo Platform 3	3	On time	n/a
08:36	Guildford Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for West Byfleet

No timetables.

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