Welham Green Train Station

Address

Welham Green station
Travellers Lane
Welham Green
AL9 7HF

Station staff availability

Station staff availability
Mon - Fri	07:15-10:15

For full accessibility information at Welham Green, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:15-10:15
Sat:	Closed
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	No	This is a Category B3 station: Step-free access to platform 2 (to Welwyn Garden City) via short ramp from car park, though due to narrow platform (less than 2.0m), ramp cannot be used. Steps to platform 1 (to London). The Assistance Meeting Point is in the shelter on platform 1 - not fully accessible.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 7:15 AM to 10:15 AM Staff Help Available Note: Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either: pressing the 'emergency & assisted travel' Help Point button calling us on the freephone number 0808 168 1238 - - Please note this is for immediate assistance only texting us on 07970 511077 We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Assisted Travel	Yes	If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Helpline Contact	Yes	For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on: Phone - 0800 058 2844 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Waiting Room	Yes	Unheated waiting shelters are available on the platforms.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Comments		Oyster cannot be used at this station.
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services


Customer Services		Assistance can be provided via the help points, located on the platforms, at all times of the day.
Customer Help Points	Yes	The Assistance Meeting Point is in the shelter on platform 1 - not fully accessible.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 35 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/great-northern/ Accessible Car Park Equipment: No Accessible Spaces: 1 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 35
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/great-northern/
Accessible Car Park Equipment: No
Accessible Spaces: 1
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 10 Type: Stands Location: Located next to the ticket office. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 10
Type: Stands
Location:

Located next to the ticket office.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	GN
Station Code	WMG
Staffing Level	partTime

Live departures & arrivals for Welham Green

Departures

Arrivals

Live departures for Welham Green
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
01:13	Welwyn Garden City Platform 2	2	01:14 1 min late		N/A	6

Welwyn Garden City

01:13

Platform

01:14 1 min late

Coaches

Seats

Air-con

N/A

Live arrivals at Welham Green
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches	further details
01:13	Moorgate Platform 2	2	On time		N/A	6

Moorgate