Waltham Cross Train Station

Address

Waltham Cross station
Station Approach
Waltham Cross
EN8 7LU

Station staff availability

Station staff availability
Mon - Fri	06:10-20:00
Sat	07:45-14:40
Sun	08:15-15:45

For full accessibility information at Waltham Cross, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-20:00
Sat:	07:45-14:40
Sun:	08:15-15:45

0 Station updates

Station details

Waltham Cross lift
Due to an issue with the emergency call button, the lifts at Waltham Cross will only be in service during the following hours. We apologise for any inconvenience caused.
Monday-Friday: 06:00-20:00, Saturday – 07:45-15:00, Sunday 08:15-15:50

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This station has step free access to each platform via lift. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Fri: 6:10 AM to 8:00 PM Sat: 7:45 AM to 2:40 PM Sun: 8:15 AM to 3:45 PM Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note:
Station Buffet	Yes	Coffee shop
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Telephones	No
Toilets	No
Toilets Note: The National key toilets are located in the Ticket Hall and can be used during ticket office opening hours. These toilets are operated by a radar key. A radar key is available from station staff upon request.
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 7

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 53 Car Parking Contact Available: No Phone number: Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 3	Daily Charge: £4.50 Weekly Charge: £17.80 Monthly Charge: £79.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 26 Type: Racks Location: Forecourt
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 26
Type: Racks
Location:

Forecourt

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Replacement transport stops at the bus stop in Station Approach
Bus Service	Yes	Buses operate from outside the station.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	WLC
Staffing Level	partTime

Live departures & arrivals for Waltham Cross

Departures

Arrivals

Live departures for Waltham Cross
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:38	London Liverpool Street Platform 1	1	On time	n/a
05:59	London Liverpool Street Platform 1	1	On time	n/a
06:03	Hertford East Platform 2	2	On time	n/a
06:19	Bishops Stortford Platform 2	2	On time	n/a
06:29	London Liverpool Street Platform 1	1	On time	n/a
06:33	Hertford East Platform 2	2	On time	n/a
06:43	Stratford (London) Platform 1	1	On time	n/a
06:59	London Liverpool Street Platform 1	1	On time	n/a
07:03	Hertford East Platform 2	2	On time	n/a

Live arrivals at Waltham Cross
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:38	Bishops Stortford Platform 1	1	On time	n/a
05:59	Broxbourne Platform 1	1	On time	n/a
06:03	London Liverpool Street Platform 2	2	On time	n/a
06:19	London Liverpool Street Platform 2	2	On time	n/a
06:29	Hertford East Platform 1	1	On time	n/a
06:33	London Liverpool Street Platform 2	2	On time	n/a
06:43	Bishops Stortford Platform 1	1	On time	n/a
06:59	Hertford East Platform 1	1	On time	n/a
07:03	London Liverpool Street Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.